Miguel was very helpful pleasant professional and made my visit very easy.
10/4/2021
Joanna D. VERIFIED CUSTOMER
Very helpful with questions and service done on a timely manner
10/4/2021
Kevin T. VERIFIED CUSTOMER
Hemanshu was very professional and my husband and I were very pleased with his service!!! Thank you again Hemanshu!!!
10/4/2021
Lawrence C. VERIFIED CUSTOMER
cannot contact Rudy. I try to message and call him back, left messages, no responses. It has been 2 days since he attempted contact with me.
10/4/2021
Ichiro Y. VERIFIED CUSTOMER
Thank you for the service.
10/4/2021
David T. VERIFIED CUSTOMER
Found and repaired power steering that I was not aware of. So pleased.
10/4/2021
Karen K. VERIFIED CUSTOMER
Trinity Guzman is awesome again.
10/4/2021
Christina Marie. VERIFIED CUSTOMER
Robert Bautista was excellent! Thank you!!
10/4/2021
Rosa L. VERIFIED CUSTOMER
I’m so thankful for Samuel Romero and his efficiency in getting my car serviced. He is amazing!!!
10/4/2021
Gwen B. VERIFIED CUSTOMER
Juan was very helpful
10/4/2021
Randy L. VERIFIED CUSTOMER
Overall good job, waiting for replacement part
10/4/2021
Daniel Y. VERIFIED CUSTOMER
I do not have any complaints about the workers. All were honest and sincere regarding the delay in receiving the part necessary to repair my 1.5 week old car’s air conditioning. I have only praise for the workers. Perhaps my complaint isn’t really with the service, but with me buying a new car and having the air conditioning unit break down so soon. It took 23 days for the car to be repaired. Gary and everyone else we’re pleasant and helpful.
10/4/2021
Vanessa C. VERIFIED CUSTOMER
Joshua was great from the moment I pulled up till the moment I left the lot! Very friendly and helpful!
10/4/2021
Olivia A. VERIFIED CUSTOMER
Gary was very helpful and very profestional. He kept me informed of the status of my vehicle.
10/4/2021
Will S. VERIFIED CUSTOMER
I will not be returning to this dealership or any Norm Reeves owned dealership for service or to purchase a vehicle in the future. I used to her my truck serviced at the Ford dealership in Cerritos. No more. Julie Canales, again, attempted to sell me services my vehicle did not need. She never returned phone calls or forwarded my request to have a manager contact me. Completely unacceptable.
10/4/2021
Alberto H. VERIFIED CUSTOMER
Benito is one your best service guys! He is always so professional and easy going.
10/4/2021
Z G. VERIFIED CUSTOMER
Sadly, the check engine light came back on
10/4/2021
Evan S. VERIFIED CUSTOMER
I’d give Cheyne a 10 out of 5 if I could. He was amazing. The entire staff deserve a raise! Thank you.
10/4/2021
Sylvia S. VERIFIED CUSTOMER
Honda is always helpful and courteous. Thank you.
10/4/2021
Stacy G. VERIFIED CUSTOMER
I like Benito. He's thorough and makes sure I'm aware of what needs to be done with my car but not pushy about it. It actually makes me more comfortable making the decision to do what's recommended. Benito is Knowledgable and pleasant. I would be happy to have him assist me in the future.