Trinity was great! The service department is always awesome.
10/17/2021
Alexander C. VERIFIED CUSTOMER
Car service was perfect
10/17/2021
Hana C. VERIFIED CUSTOMER
Very professional and polite. It was a good experience.
10/17/2021
Rosalind Z. VERIFIED CUSTOMER
It was very busy today. As I was waiting I was watching your team. They work so hard and we’re always on the move. I really appreciate the links they go to to provide great customer service.
10/17/2021
Emmanuel J. VERIFIED CUSTOMER
Tony goes above and beyond. He gives you the utmost attention and care. His knowledge, professionalism and attention to detail are out of this world. I will recommend Tony to a lot of my friends!
10/17/2021
Lisabeth W. VERIFIED CUSTOMER
What can I say.
Thomas was fabulous.
10/17/2021
Randy M. VERIFIED CUSTOMER
Rudy was very friendly and I enjoyed talking to him. I’ve always had good service there although today it took a little longer to get my car back. Overall no issues
10/17/2021
Jerry T. VERIFIED CUSTOMER
Excellent service.
10/17/2021
Pubudu Tikiri. VERIFIED CUSTOMER
Thanks for the great customer service..
10/17/2021
Leila C. VERIFIED CUSTOMER
Omar is very professional and completed the services on time as promised.Thank you.
10/17/2021
Janice P. VERIFIED CUSTOMER
Robert was courtesy and answered my questions in a competent manor. Thank you Robert Bautusta for being my service rep today ????
10/17/2021
Isaak A. VERIFIED CUSTOMER
Excellent service. Thank you Omar.
10/17/2021
Brenda M. VERIFIED CUSTOMER
Samuel is so welcoming and go out of his way for his customers!
10/17/2021
Thai Huu. VERIFIED CUSTOMER
Compare to other Honda dealers that I have went in for service. Norm Reeves Honda Superstore Huntington Beach employees cares about their customers and I want to commend Mr. Benito Torres who is an ethical person.
10/17/2021
Shea S. VERIFIED CUSTOMER
Tony’s great
10/17/2021
Josue A. VERIFIED CUSTOMER
Juan was a great advisor. I really appreciate his work and the service departments work. Most of the complete detail came out great I wish they gave a little attention to detail. All around inner walls of door handle, front bumper, sun roof, wheel wells and windows were not detailed/ cleaned properly.
10/17/2021
Joaquin C. VERIFIED CUSTOMER
Well done and right on time frame finish.
10/17/2021
Shady A. VERIFIED CUSTOMER
I understand the wait time was long and no complaints there. I was promised my brake pad with 7 mm would remain and the new pads that I paid for would be waiting for me in the car to install when the current ones are worn out but instead, I receive my vehicle with the new ones installed and even the old ones not in the car. Went back to Sam to ask where the née brakes are and he searches my care for them then runs back to the shop to get them. Instead of receiving the née ones, he tells me that the mechanic made a mistake and installed the news ones instead of leaving the perfectly working pad with 7 mm left on them. He gave me the old ones in a box and offered to install them for me in the future. Not acceptable. Burnt twice IN THE SAME DAY from
Honda dealers. Penske Honda in Ontario after 8 years of being a loyal customer and Norm Reeves in West Covina the first time I try their service.
10/17/2021
Katrina M. VERIFIED CUSTOMER
I appreciate all the kindness & professionalism that Joe showed me today addressing my concerns regarding my previous service for this vehicle. Please ensure that Mr Huynh is commended for his work.