Service was great! Just a suggestion to the company that depending on the service that’s needed a rental car should be provided regardless of the year of the car that’s owned by your customer. For instance, I needed my engine repaired and it took 2 months. I should have been helped with transportation. Especially, after providing great proof that I kept up with my maintenance very well.
10/29/2021
Priscilla M. VERIFIED CUSTOMER
NATE was Professional, friendly, knowledgeable and efficient. Great people personality! Kept me posted and happily called me when my car was done 2 hours earlier than expected.
In fact everyone I Came in touch with was extremely nice and helpful. A rarity to say the least. Good experience!
10/29/2021
Julio B. VERIFIED CUSTOMER
I have been going to Bryan for both of my car’s maintenance. I love the fact that he is always honest and takes his time to explain what is going to be done to the vehicle. If further work is needed he also explains in detail what is needed.
10/29/2021
Phillip G. VERIFIED CUSTOMER
Rafael service Advisor best bur both of my 2020 Fusions r pieces of **** built ford failure
10/29/2021
Richard G. VERIFIED CUSTOMER
Joseph vargas was awesome.
10/29/2021
Suhmei W. VERIFIED CUSTOMER
He was great and very helpful
10/29/2021
Lindlee S. VERIFIED CUSTOMER
No need for survey as both Matthew G. and technical were great!
10/29/2021
Peter H. VERIFIED CUSTOMER
Gary was very courteous, polite and professional. I appreciated his assistance.
10/29/2021
Robert S. VERIFIED CUSTOMER
Marc was very kind, knowledgeable, thorough and patient. Great customer service.
10/29/2021
Leonardo C. VERIFIED CUSTOMER
Ford is going in the right direction. In all my years going to Ford to service my car, this was one of the best experiences Never had with the customer service. Thank you Rafael and the Ford team for providing and excellent service. Very easy to go in and out, and my car looked awesome after they washed it!
10/29/2021
Aylin C. VERIFIED CUSTOMER
You guys made it easy and convenient to do my service , and it was done very quickly very good experience this visit
10/29/2021
Antonio Q. VERIFIED CUSTOMER
Gary was courteous and answered all my questions. My car was ready before the time I was told it would be which was great. My experience couldn’t have been any better.
10/29/2021
Shelsea Q. VERIFIED CUSTOMER
I have a safety issue with my 2021 Honda Accord that should be done under my warranty and I was told that it would not be covered and that I would have to pay out of pocket for this safety issue
10/29/2021
Elias R. VERIFIED CUSTOMER
Thank you for your service I’m glad to have you!
10/29/2021
Craig W. VERIFIED CUSTOMER
Gary is the BEST!
10/29/2021
Ernesto O. VERIFIED CUSTOMER
Good customer service
10/29/2021
Rosa P. VERIFIED CUSTOMER
Los felicito tienen un buen servicio siempre an sido muy amables y respetuosos conmigo principalmente el joven: martines porque me entiende porque sabe español por eso me gusta que me Haydé con mi carro cuando lo llevo ahí y le agradezco al joven martines por ayudarme y ser muy ganable conmigo que dios lo cuide siempre atte: Rosa Lourdes Pérez
10/29/2021
Vivencia B. VERIFIED CUSTOMER
Service was to slow. My car do the service for almost 4 hours.I dont know why?
10/29/2021
Yolanda R. VERIFIED CUSTOMER
Very happy with my service every time I read my car to my data thank you