I understand you had to charge me for the evaluation of the the issue of not finding the turn signal / android problem. I KNOW YOU reduced the charge a bit.. I think it could been reduced a bit more, but otherwise I'm very satisfied with our shop. Thanks
12/4/2021
Amy K. VERIFIED CUSTOMER
Happy face and very kind. Of meet the service part person
So I did Trust the company
Leave the car and take my. Work to do
After then everything ok
But one kind ? I did make appointments
All done take time so long.
Next time. How long take time——talk to me and
More clear my feel Thanks you are nice job
12/4/2021
Dean J. VERIFIED CUSTOMER
Service went well & was right on time.
12/4/2021
Josemarie N. VERIFIED CUSTOMER
Great job and good service
12/4/2021
Anastasyia M. VERIFIED CUSTOMER
Danielle was very helpful and understanding. She helped me set up with a loaner car in a timely manner and was very nice. Thank you for your service.
12/4/2021
Carmen S. VERIFIED CUSTOMER
Excellent service.
12/4/2021
Peter K. VERIFIED CUSTOMER
Matthew was very friendly and responsive. I appreciate his service.
12/4/2021
Maryjane R. VERIFIED CUSTOMER
Good
12/4/2021
Angela H. VERIFIED CUSTOMER
He was very kind.
12/4/2021
Yong Y. VERIFIED CUSTOMER
Trevor was the nicest person I have ever dealt with in regards to car issues and in general in customer service. He totally went above and beyond expectations and it honestly was an unfathomable experience at a dealership. My previous impressions from employees at Norm Reeves Honda Cerritos were pretty unpleasant but Trevor totally turned that around from the initial phone call and to the very rapid well taken care of end. Thank you so so much again Trevor!!
12/4/2021
Isaac J. VERIFIED CUSTOMER
Nathan did great work. He's kind and informative.
12/4/2021
Philip M. VERIFIED CUSTOMER
He was knowledgeable, friendly, and communicated very well.
12/4/2021
Robert L. VERIFIED CUSTOMER
Thanks.
12/4/2021
Hazel Jane. VERIFIED CUSTOMER
Trevor was very helpful and took his time to show me all what was needed to make sure my car will be running smooth and avoid any future issues .
12/4/2021
Jimson G. VERIFIED CUSTOMER
Tony is the BEST !!
Great costumer service!
12/4/2021
Estela B. VERIFIED CUSTOMER
Thank you for your patients and explaining everything very clearly.
12/4/2021
Barbara B. VERIFIED CUSTOMER
He was kind understanding professional thorough & knowledgeable. I would like to work with him next time, as well!
Thank you.
I was impressed that he was so friendly with his coworkers, also.