Miguel was very knowledgeable and helpful. I 100% will be coming back.
12/21/2021
Rebecca M. VERIFIED CUSTOMER
Outstanding customer service provided by Richard Correa. Kept us up to date throughout the 5 days the car was being worked on. He was very genuine, helpful and communicative.
Thanks Richard!!
12/21/2021
Frank D. VERIFIED CUSTOMER
Brandon always does a great job ensuring my cars are taken care of and provides detailed information as to the service being provided. His customer service is exceptional and I recommend him to everyone I know with a Honda.
Thank you Brandon!
12/21/2021
Arlene T. VERIFIED CUSTOMER
Always great service
12/21/2021
Raymond M. VERIFIED CUSTOMER
Thank you for the great service
12/21/2021
Jerome C. VERIFIED CUSTOMER
Completely satisfied with my service experience with Matthew Garret. However, I am completely unsatisfied with my attempts to set up this recall service previously with Norm Reeves Honda Irvine. I called multiple times after initially receiving the recall notice in the mail only to be told that the part was not in stock. After two calls I was told to stop calling in and that Norm Reeves Honda Irvine would contact me when the part was in stock. I was not contacted for 7 months before I decided to call on again only to find out the part was in stock. Considering Honda's use of language regarding liability in the recall notice, I found Norm Reeves Honda Irvinew's complete lack of follow through in this incident disturbing and unprofessional.
12/21/2021
Salvador C. VERIFIED CUSTOMER
Very friendly staff.
12/21/2021
Elizabeth V. VERIFIED CUSTOMER
Great customer service, our agent went out of their way to make my experience extraordinary- thank you
12/21/2021
Stanley K. VERIFIED CUSTOMER
You did a great job repairing things covered under warranty. Service was great and Steve Mendoza was. Very professional. But This is the 3rd time I have brought my 2021 vehicle to repair items covered under warranty. This shouldn’t be happening. yes I am disappointed in Honda.
12/21/2021
Mallika S. VERIFIED CUSTOMER
Done job on time and adviser answer all your question and very nice.
12/21/2021
Teama G. VERIFIED CUSTOMER
My service rep was great
12/21/2021
Darvinia G. VERIFIED CUSTOMER
A huge thank to Arcee for working to resolve my problem in the manner requested.
12/21/2021
Kayla F. VERIFIED CUSTOMER
Bryan helped me with problem as soon as he possibly could even though it was a last minute car troubles situation. He was very insightful with the situation and is great at his job! I would definitely life to have his services provided to me again, when needed.
12/21/2021
Andrew G. VERIFIED CUSTOMER
Nate was super helpful, friendly, and thorough. Wish I could come back to this service center more often.
12/21/2021
Hilda L. VERIFIED CUSTOMER
Thank very much for your service ????
12/21/2021
Darlene A. VERIFIED CUSTOMER
Job well done, very gd attitude
12/21/2021
Ellie . VERIFIED CUSTOMER
Daniel was awesome to work with. He contacted me timely with additional findings and costs. My truck was ready as promised. My only complaint was I had a 10:15 appointment and was not helped until 11:15.
12/21/2021
Jerry C. VERIFIED CUSTOMER
ok
12/21/2021
Samantha D. VERIFIED CUSTOMER
Jessica did a great job getting the services done I needed on a my car very quickly.
12/21/2021
Kathleen B. VERIFIED CUSTOMER
Over-and-above good service! Helpful with any questions I had and guided me through the service that was being done on my car. Mitch is the reason I will keep coming back. Thank you!