Very nice staff. They answered all the questions I had.
1/25/2022
Susan H. VERIFIED CUSTOMER
Thank you for making this so easy!
1/25/2022
Christina V. VERIFIED CUSTOMER
Terrel was very helpful, accommodating, and kind every step of my service. The time he took to listen to what was going on with my car, to making sure I was in a rental while service was being done, to giving updates throughout the process. Very pleased with his kindness and quick actions.
1/25/2022
Helen C. VERIFIED CUSTOMER
Looking forward to it
1/25/2022
Elmer B. VERIFIED CUSTOMER
Well done with precision- exceptional courtesy and professional. Thanks!
1/25/2022
George G. VERIFIED CUSTOMER
I addressed an issue with the front sensor assist in the info center. You did a scan of the computer, the results were a code that was deleted. I was not off your lot and the same issue came up again.
I expect this issue to be resolved. If the sensor needs to be replaced then do it. The car is under warranty. If not resolved I will take it your upper management. Please reply.
1/25/2022
Cynthia C. VERIFIED CUSTOMER
Terrell is just always so kind and considerate
1/25/2022
Jan C. VERIFIED CUSTOMER
Very knowledgeable staff
1/24/2022
Lindsay M. VERIFIED CUSTOMER
Mitch was great! Extremely helpful and responsive. He was clear and honest about the shape of my car and the recommendations he had. I would come back to him in the future.
1/24/2022
Rene R. VERIFIED CUSTOMER
N/A
1/24/2022
Not Provided. VERIFIED CUSTOMER
Thank you????????????????
1/24/2022
Irene G. VERIFIED CUSTOMER
Gary was amazing! I was very stressed as the belts on my car broke on my way into work. He was kind and calm and said there would be no problem bringing my car in for service. He was the perfect light in difficult morning!! Thank you Gary!!!
1/24/2022
Iris G. VERIFIED CUSTOMER
I was very happy with the service.
1/24/2022
Tu L. VERIFIED CUSTOMER
Hello,
I had my car serviced for a new Key FOB. John Le was great and the new Key FOB works well; however, my vehicle had about 30 additional miles when I received it.
I am unfamiliar with how a Key FOB is installed. I was surprised to see about 30 miles used after I dropped off my vehicle.
1/24/2022
Mari H. VERIFIED CUSTOMER
John Yarber is an incredible service
Support. He is explicit in what’s to be expected
And what it entails and everything
One needs to understand during prep, time
It will take and the estimate.
He is terrific! I come away very satisfied!
T he snknyiu, john
1/24/2022
Hernan G. VERIFIED CUSTOMER
Pleased with the service at Norm Reeves Honda
1/24/2022
Darrell S. VERIFIED CUSTOMER
Very satisfied
1/24/2022
Kristi L. VERIFIED CUSTOMER
The service was completed at the time specified
1/24/2022
Helen K. VERIFIED CUSTOMER
Everything was great
1/24/2022
Elva L. VERIFIED CUSTOMER
John Yarber always gives VIP service! Cerritos Infiniti is v lucky to have an employee like john yarber on their team. John continues to always give service excellence!