Everything that the service department promised was taken care of. They performed a super service!!
2/2/2022
Diyana G. VERIFIED CUSTOMER
The service provided was excellent.
2/2/2022
Marcus F. VERIFIED CUSTOMER
Great job
2/2/2022
Thomas P. VERIFIED CUSTOMER
Benito Torrez is the best!
2/2/2022
Alper A. VERIFIED CUSTOMER
He is very kind. He fulfilled all my needs quickly. The most important part of Honda.
2/2/2022
Bruce W. VERIFIED CUSTOMER
Nike is a great report representing your company.
Bruce W
2/2/2022
Carolyn R. VERIFIED CUSTOMER
Matt was fine, the boy who brought my car lied to me when he came to get my car. Is said he was going to cleans my car on inside and it was not done. My car was not washed at all.
2/2/2022
Elvis K. VERIFIED CUSTOMER
Javier Hernandez, did a great job on checking my car request for a recall. He also ask if I need any additional services on my car, which I reply no not at this moment, thank you. I did notice that All of the Staff at Norm Reeves Toyota were helpful, and took great care towards their customers!
2/2/2022
Alan C. VERIFIED CUSTOMER
Service advisor Samuel went above and beyond for my service appointment. He even stayed late, past the time when all the other employees left, to go on a drive to assess the problem I was having with my car. He was kind, responsive, and professional throughout. Highly recommend!
2/2/2022
Elisa G. VERIFIED CUSTOMER
Excellent service. Thanks for the job well done.
2/1/2022
Derek M. VERIFIED CUSTOMER
Now my car is leaking oil all over the place. It wasn’t leaking before yesterday. I park in my driveway and I would of noticed oil before. It leaked ever since I brought it home yesterday, and it looks like there is oil all over the place under the hood. Wtf.
2/1/2022
Vicky W. VERIFIED CUSTOMER
Nathan got me in and out. I'm very satisfied with my service.
2/1/2022
Sara C. VERIFIED CUSTOMER
Being a customer for 20 consecutive years that means I am very satisfied with the service provide for OCTAVIO CORTES . I am 100% sure I am not the only one with the same feeling.
He is a very honest and hard working human being that I know . Honda is very honored to have some one like him working for all of us .
Please recognize his daily effort to put the Honda WestCovina in higher level of customer service .
Sara .
2/1/2022
Daryl C. VERIFIED CUSTOMER
Always a excellent job!! Goes above and beyond
2/1/2022
Raisa M. VERIFIED CUSTOMER
Good
2/1/2022
Ivelisse A. VERIFIED CUSTOMER
Please remind the people in the service area to check the initial paper work before making assumptions of whose car belongs to him or her. I took my car for an oil change. I was waiting for my car, which was done on time and was turned in (parked) on time but was told I have to wait one more hour for it. The service person confused me with another customer and another car! I immediately protested because I needed to return to work (and I mentioned this to him), he asked for the paper and noticed the mistake.
2/1/2022
Robert O. VERIFIED CUSTOMER
Brian was professional, communicated clearly. He informed me of future maintenance needs and did not push unnecessary services on me. Good Job!