Mark is very cordial and hospitable and went above and beyond in explaining and handling my situation and should continue to be a benefit to your organization especially in customer service and customer relationship management!
I was very pleased and he explained everything clearly!
2/3/2022
Octavia L. VERIFIED CUSTOMER
He provided excellent customer service
2/3/2022
Janet O. VERIFIED CUSTOMER
Yes he was excellent!
2/3/2022
Kenneth B. VERIFIED CUSTOMER
I asked to have the auto dim for the infotainment system looked at so that it works like my 2005 4Runner where it dims automatically when it gets dark out. I thought a Toyota Dealer could get that sorted out.
2/3/2022
Patricia K. VERIFIED CUSTOMER
Super nice. Helpful. Quick
2/3/2022
Timothy L. VERIFIED CUSTOMER
Richard was curteous,knowledgeable and able to answer all of my questions in a very satisfactory manner.
2/3/2022
Alice A. VERIFIED CUSTOMER
Excellent customer service by Samuel Tung and Norm Reeves Honda Superstore West Covina CA
Service Department. Thanks so much...
2/3/2022
Regina A. VERIFIED CUSTOMER
ELMO , A VERY KIND AND GREAT PERSON HE HELPED ME WITH ALL MY CONCERNS ABOUT SEVICE ON MY CAR AND GAVE ME A TIME IT WOULD BE DONE AND THANKS TO ELMO I WAS NOT LATE TO MY NEXT APPOINTMENT , WHEN I RETURN FOR MY NEXT SERVICE ON MY CAR I WILL ASK FOR ELMO ORELLANA THANK YOU ????
2/3/2022
Diana N. VERIFIED CUSTOMER
Yvette is great! You’re crew professional. Thanks for taking care of my car.
2/3/2022
Doreen G. VERIFIED CUSTOMER
Edwin was absolutely wonderful. He handled everything professionally and kept me informed at all time. 5 stars for Edwin and Infiniti of Cerritos.
2/3/2022
Michael L. VERIFIED CUSTOMER
Daniel Sanchez was a excellent service representative and my truck got all the maintenance service I requested. The customer waiting area and restrooms were great the the facility is very clean.
2/3/2022
Valerie L. VERIFIED CUSTOMER
Always have great service whenever I come! Great team and staff.
2/3/2022
Thomas C. VERIFIED CUSTOMER
Great service
Thank you
2/3/2022
Elizabeth G. VERIFIED CUSTOMER
The service was fantastic. Thank you!
2/3/2022
Giovanni S. VERIFIED CUSTOMER
The brake problem still exists . I will be bringing it back in to have a technician take another look
2/3/2022
Paige B. VERIFIED CUSTOMER
Jessica was kind and communicative
2/3/2022
Patricia . VERIFIED CUSTOMER
Everyone very helpful
2/3/2022
Rogelio S. VERIFIED CUSTOMER
Thank you for Service
2/3/2022
Henry V. VERIFIED CUSTOMER
Take care of me and My car which made me very happy
2/3/2022
Patricio J. VERIFIED CUSTOMER
Tim was very profesional and explained everything in detail