Joseph made this happen for me. I live in Redondo Beach so I had no ride home. He got me a rental car no charge. Original quote was about $2,600. He was able to include the recharge fee of $391 as part of the compressor replacement on warranty. With a $100 off coupon final total was $2,200 for an evaporator replacement not on warranty. I was able to pay over 3 months using sunbit. He also had a keyless code issue repaired. I was totally satisfied. I wish there was a Norm Reeves dealership closer to Redondo. You beat Scott Robinson hands down. Much appreciate Joseph’s customer service. That is how you keep customers. Dave Boras
2/11/2022
Vu L. VERIFIED CUSTOMER
It was a recall service for my Honda pilot. I had sometime Thursday morning so I decided to drop by norm reeves to see if they can take a look at it. Bonito said he would take care of it. Service was done in 45 min. Fast and efficient. Thanks for timely service.
2/11/2022
Kim H. VERIFIED CUSTOMER
Thank you Trevor for getting my car done on time, so I was on time to work.
2/11/2022
Lucinda W. VERIFIED CUSTOMER
Excellent service and nice comfortable waiting room too.
2/11/2022
William B. VERIFIED CUSTOMER
All of the employees that I had contact were great. Thanks for the good service.
2/11/2022
Rosalinda S. VERIFIED CUSTOMER
**** was very helpful and knowledgeable regarding all my questions of the service procedures.
2/11/2022
Justin D. VERIFIED CUSTOMER
Fast service, everyone was kind.
2/11/2022
Danny L. VERIFIED CUSTOMER
Awesome experienced with John Yarber. Very experienced technician…
“5 stars”…
2/11/2022
Eric K. VERIFIED CUSTOMER
Jason was clear about what our car needed, didn’t put any pressure to do additional work and provided me with a loaner. Great experience
2/11/2022
Gerald C. VERIFIED CUSTOMER
5 stars to Benito Torres! Very knowledgeable, helpful and honest.
2/10/2022
Fermin M. VERIFIED CUSTOMER
The service was great and Mark was very helpful in answering all my questions. Thanks
2/10/2022
Don C. VERIFIED CUSTOMER
Very friendly and timely service. The service people where knowledgeable and did what they said needed to be done. I did not have a prior appointment and was stopping by to make one, but was pleasantly supprised to have the service done right then. Good experience.
2/10/2022
Suresh D. VERIFIED CUSTOMER
Awesome and I’m satisfied fully.
2/10/2022
Pamela F. VERIFIED CUSTOMER
Courteous and helpful
2/10/2022
Jeremy R. VERIFIED CUSTOMER
Mr. Juan Reyes was very helpful and knowledgeable. Thank you.
2/10/2022
David W. VERIFIED CUSTOMER
Paul was great! Very friendly, efficient, and communicative throughout the whole process
2/10/2022
Matthew C. VERIFIED CUSTOMER
Wonderful service
2/10/2022
Kim S. VERIFIED CUSTOMER
Benito was so helpful and you can tell he cares.
2/10/2022
Daniel N. VERIFIED CUSTOMER
Never got me complimentary wash that was listed on the web site