Service was very efficient. They found some additional work that needed attention, so using their app was able to OK the work and everything was completed well within the time frame they had given when I checked in. I want my Honda to last and perform well so I appreciate when they advise me that more should be done. Good looking out Norm Reeves Honda Service Dept!
1/13/2026
Don W. VERIFIED CUSTOMER
Keep up your quality work.
Thanks
Don
1/13/2026
Damon C. VERIFIED CUSTOMER
Thank you for the service.
1/13/2026
Desiree C. VERIFIED CUSTOMER
My advisor was helpful , just wish the wait time wasn’t as long was super long waited more than 3hrs.
1/13/2026
Bhupinder O. VERIFIED CUSTOMER
Very very long waiting there’s so many things I don’t want to say but very much disappointing I don’t think I will go again at this location
1/13/2026
Sandra H. VERIFIED CUSTOMER
Yes 100 % satisfied
1/13/2026
Brent W. VERIFIED CUSTOMER
Kyle was very professional and easy to talk/deal with. Sometimes I feel like I am being rushed out the door but I never had that feeling with Kyle.
1/13/2026
Gerald Ames. VERIFIED CUSTOMER
Recall update was not completed after 4hr wait
1/13/2026
Nicholaus H. VERIFIED CUSTOMER
Karina was absolutely amazing. She explained the service, made sure I understood what was happening, and did not have any further questions.
Her commutation was extremely friendly while being efficient
1/13/2026
Julie M. VERIFIED CUSTOMER
Thank you very much!!
1/13/2026
Joshua S. VERIFIED CUSTOMER
When i made my appointment online it said it would be 70 something for an oil change but i ended up paying double and looking at the receipt i was mostly charged labor which was 90 something so i wont be back for an oil change
1/13/2026
Murissa M. VERIFIED CUSTOMER
John was friendly and incredibly helpful — he even took the time to help me troubleshoot an issue with my car unrelated to my appointment. He communicated clearly throughout and showed excellent customer service
1/13/2026
Pat R. VERIFIED CUSTOMER
Jonathan was awesome, explained everything! Arranged for courtesy vehicle so I could get to work. Very happy with my Honda service with Jomathon ????
1/13/2026
Jim R. VERIFIED CUSTOMER
Jessica was Awesome and very professional .
1/12/2026
Alfredo G. VERIFIED CUSTOMER
Joseph was very professional and friendly. Will definitely be coming back
1/12/2026
Daryl E. VERIFIED CUSTOMER
Enrique Almazan was very informative, knowledgeable and gave great customer service. He's the Best!
1/12/2026
Timothy M. VERIFIED CUSTOMER
Alex was great, knowledgeable, courteous and professional, kept me informed from start to finish.
1/12/2026
Timothy M. VERIFIED CUSTOMER
Alex was great, courteous, Knowledgeable and professional
1/12/2026
Christine S. VERIFIED CUSTOMER
This was the 2nd time I encountered this employee’s exceptional service. You should recognize him for is excellent customer service somehow.