Explained everything good of what my vechicle needed and answered all my questions i had excellent customer service
1/16/2026
Mohammed A. VERIFIED CUSTOMER
Excellent service
1/16/2026
Jeanette M. VERIFIED CUSTOMER
She’s fantastic. One thing I like about is she’s always text you to let you know how your car is doing. She is great in the service department.
1/16/2026
Walton E. VERIFIED CUSTOMER
Thank you for the job
1/16/2026
Edilberto /. VERIFIED CUSTOMER
Did an excellent job communicating and helping out what services needed to be done for my car
1/16/2026
Lisa V. VERIFIED CUSTOMER
Jayden was very helpful and I appreciate his professionalism and his kindness.
1/16/2026
Wykelia B. VERIFIED CUSTOMER
On time good communication skills answered all my questions
1/16/2026
Mark W. VERIFIED CUSTOMER
Will report to them how great Julie is.
1/16/2026
John D. VERIFIED CUSTOMER
After hearing your tire prices I went elsewhere and was told there is “way too much tread” to replace the tires.
1/16/2026
Sheila O. VERIFIED CUSTOMER
Quick, efficient service. Thank you.
1/16/2026
Daniel N. VERIFIED CUSTOMER
Mike was great! Was able to answer my questions and also provide some advice! THANKS MIKE!
1/15/2026
Shirl R. VERIFIED CUSTOMER
Sal consistently puts his customers needs first. He genuinely cares which is a rarity in today’s business climate. He goes out of his way to listen and provide expert guidance. Sal is an asset to Norm Reeves Vista.
1/15/2026
Elaine S. VERIFIED CUSTOMER
Norm Reeves called me to schedule an appointment which I did a week ago. It was the first routine maintenance for my new car. Though I had an appointment, it still took over two hours to complete the service. I was waiting for it to be finished at the dealership and had to reschedule my next appointment.
1/15/2026
Nancy B. VERIFIED CUSTOMER
Benito and Hans were both professional and efficient. It was a pleasure having them service my vehicle
1/15/2026
Michael R. VERIFIED CUSTOMER
Every time I take my car to your facility, it comes back with a door ding. Two service appointments, 2 door dings. Always something, your employees cannot be trusted.
1/15/2026
Debra F. VERIFIED CUSTOMER
Adrian is great, he listens well and explains what has been done.
1/15/2026
Richard N. VERIFIED CUSTOMER
Terrible
From start to finish. We dropped the car off the night before and left the key in the overnight box. Got a text at 11 AM telling us we had missed the appointment. I spent an hour and a half trying to talk to someone. I got disconnected. Left messages, which were never returned and finally started pushing random buttons and talked to someone in your DMV office who was able to connect me to a real person. Denise lovingly took over and did a good job, however, no one told me you were charging $215 to diagnose what was wrong. I was happy to pay a diagnosis fee, but did not have that much money. She let me know after it was already done and lovingly took the charge off, however, that should never have happened. We have purchased four cars at your dealership and currently have four cars all Toyotas that we all have serviced at your service center. The experience of not being able to connect with a person was so bad. I am not sure I will ever be back. You need to do much much better.
1/15/2026
Milky Way. VERIFIED CUSTOMER
Trevor Rodriguez provided excellent service. He was extremely communicative and patient. Trevor definitely exceeded our expectations and I will definitely recommend him as a service advisor.
1/15/2026
Shelley J. VERIFIED CUSTOMER
Pablo was very friendly & provided excellent customer service. Thank you!
1/15/2026
Lucila V. VERIFIED CUSTOMER
Long wait at checking in and failure to schedule my shuttle pick up