My experience with the Ivette was both professional and pleasant. Her warm smile and pleasant demeanor made me feel at ease.
I was also impressed that my car was ready in 30 to 45 minutes
Great job all around Norm Reeves Honda
1/29/2026
Katie Q. VERIFIED CUSTOMER
Robert and the team are fantastic, as always. We really enjoy working with Robert every time we come in for service.
1/29/2026
Nicole D. VERIFIED CUSTOMER
I usually never care about who is helping me out during my car service, but Edward was the first person I have specifically requested to assist with my appointment. He is very personable and knowledgeable, making me comfortable bringing in my car and getting his advice on what needs fixing.
1/29/2026
Sidney S. VERIFIED CUSTOMER
Excellent service advisor - Hannah. Explained clearly and kept on schedule.
1/29/2026
Paula G. VERIFIED CUSTOMER
Genaro, was very curtieous and professional. My oil change was completed around 45 minutes later. Time is money and worth the experience.
1/29/2026
Rosa P. VERIFIED CUSTOMER
Great service
1/29/2026
Tautalatala M. VERIFIED CUSTOMER
I appreciate the professional manner and kind and friendly Rafael and other staff members that I came in contact with.. but Rafael was very efficient and helpful in everything I came to bring my auto for repair.!! Mahalo for the great service..! ????????????????????????????
1/29/2026
Hy Thi. VERIFIED CUSTOMER
Again, I had my Lincoln Corsair serviced yesterday, Francisco was always a great help! He took care everything I needed! Thank you Francisco!
1/29/2026
Vilma L. VERIFIED CUSTOMER
Rudy was a the best! Professional, friendly and very kind, especially with seniors. He goes out of his way to assist us. Thank you, Rudy!!!????
1/29/2026
Henry E. VERIFIED CUSTOMER
Mr. Pablo was very perfessional and kept everything updated through out the service of the vehicle, 10/10
1/29/2026
Mary D. VERIFIED CUSTOMER
Back as new and on the road. Thanks for the loaner. Viviana is easy to work with because she communicates so well the process and keeps me informed along the way.
Hoping everything stays good from here on out but if not I know I can count on this team.
1/29/2026
Ivan P. VERIFIED CUSTOMER
Thanh is exceptional service advisor. Someone I always request when he is available. His customer service is exceptional, he makes Norm Reeves a place I want to come visit and look forward to.
1/29/2026
Donald Q. VERIFIED CUSTOMER
Let’s bring back the coffee and delicious
The coffee and the machine is terrible and I tried the food truck still not that good.
1/29/2026
Teresa E. VERIFIED CUSTOMER
Todo bien gracias
1/29/2026
Laurene K. VERIFIED CUSTOMER
I like Denise. She's been my 'advsor' for at least 5 years. I appreciate the continuity
1/29/2026
Susan S. VERIFIED CUSTOMER
John was very kind and helpful. He mentioned that there was a possibility of things being under warranty which gave me hope since I am a retired senior on limited income. When I arrived to pick up my car I was met with another advisor who immediately took care of everything. It would be great to let the person know that it was covered under warranty. That would make a persons day. Overall great experience.
1/29/2026
Amos M. VERIFIED CUSTOMER
He had great communication and the team got both of my cars finished before the hour saving me time, which is the one thing that is valuable to me as a father and student in school
1/29/2026
Christopher G. VERIFIED CUSTOMER
Easy in,easy out. Very nice.
1/29/2026
Sung K. VERIFIED CUSTOMER
Good job !
1/29/2026
Abrham R. VERIFIED CUSTOMER
Thank you very much for your work, they did a fast and effective job