The dealership experience was good. Everything that was going to be done was done. I did ask Hannah about a couple things, more on a Honda corporate level. I wish Honda would authorize the use of an auto start reverse switch on my Ridgeline. What it does is makes it necessary for me to turn on the auto stop function versus turning it off, as is currently designed. There are plenty of aftermarket devices made for this purpose, but I don’t want to risk violating my Honda warranty if I install one. The same goes for a VCM disabler. It would be great if Honda could make their own authorized devices for this vehicle. Again, there available aftermarket suppliers and the device is very easy to install on the Ridgeline. Otherwise I do like my Ridgeline, just have to remember to turn off the auto stop/start function, which I very much dislike. Otherwise, Hannah was great and kept me informed. Thank you.
2/4/2026
Floyd P. VERIFIED CUSTOMER
Ernesto provided exceptional service to our 2015 Honda Hybrid Civic. Great care, attention to detail, and explained in detail what was being provided and cost. Its service like this from a dealership that cares which keeps us coming back and also keeps us in a Honda vehicle. Service is Top Shelf with friendly smiles everywhere!
2/4/2026
Steve P. VERIFIED CUSTOMER
Service was horrible. guy was rude and did not answer my questions or care to take care of my needs.
2/4/2026
Brandi M. VERIFIED CUSTOMER
Always an excellent experience at Cerritos Honda with Ruben Marquez.
2/4/2026
Patricia S. VERIFIED CUSTOMER
Ernesto was great & service performed at reasonable time.
2/4/2026
Octavio P. VERIFIED CUSTOMER
Thank you.
2/4/2026
Ander C. VERIFIED CUSTOMER
Candice was simply great and very helpful
2/4/2026
Ruben M. VERIFIED CUSTOMER
Very fast, nice and professional service. Very well appreciated.
2/4/2026
Eric E. VERIFIED CUSTOMER
I went in for an oil change and wasn’t even asked if I wanted conventional oil or synthetic oil, then I asked about a current $69.99 synthetic oil change and was told there is no promotions.
2/4/2026
Salvador R. VERIFIED CUSTOMER
Profesional and courteous.
2/4/2026
Auria S. VERIFIED CUSTOMER
Great customer service. Detailed information. Warm welcome and car returned in timely manner. Thank you!
2/4/2026
Jose N. VERIFIED CUSTOMER
Very friendly and professional. Service was quick
2/4/2026
Gianna S. VERIFIED CUSTOMER
Great customer service and turnaround time
2/4/2026
Lisa B. VERIFIED CUSTOMER
Very good service, very polite and kind.
2/4/2026
Todd D. VERIFIED CUSTOMER
Very professional and great customer service.
2/4/2026
Darshna B. VERIFIED CUSTOMER
Enrique took forever to give me the price. Not happy at all :(
2/4/2026
Ginny G. VERIFIED CUSTOMER
They did good job
2/4/2026
Alexander S. VERIFIED CUSTOMER
Mary is great! Super helpful.
2/4/2026
Joaquin R. VERIFIED CUSTOMER
Driven was informative and professional. I enjoyed hearing his knowledge of my vehicle.
2/4/2026
Virginia V. VERIFIED CUSTOMER
Excellent service writer! Ram was professional and respectful! Thank you