Had a appointment and got there on time. I was not seen for about 30 minutes and my car service took super long. This is why i make an appointment.
2/8/2026
Maria A. VERIFIED CUSTOMER
Manny was very attentive and answered all my question. Great customer service.
2/8/2026
Thor T. VERIFIED CUSTOMER
Great service! Always very fast!
2/8/2026
Tricia D. VERIFIED CUSTOMER
Sam is good in explaining the reason needed with my car maintenance
2/8/2026
Morena C. VERIFIED CUSTOMER
I have the best service ever!I highly recommend this dealership to everyone.
2/8/2026
Norman /. VERIFIED CUSTOMER
Alex was very easy to work with and honest. He was even so kind as to have my car pulled around for me and open the door for me since it was late. Would highly recommend. Very professional and personable.
2/8/2026
Vincent L. VERIFIED CUSTOMER
Tony was excellent and has top tier customer service skills
2/8/2026
Patrick T. VERIFIED CUSTOMER
Norm Reeves Honda had great service! Andrew explained everything thoroughly to me and I had no issues with getting my car fixed. I would go back to Norm Reeves Honda next time for any service or when it's time to get a new car
2/8/2026
Daniel S. VERIFIED CUSTOMER
Joshua was great
2/8/2026
Robert C. VERIFIED CUSTOMER
He said 1 or 1.5 hours and it took 2.5, and I had to check in a couple times and both times he was away so I talked to someone else but it seems like it would have been longer if I hadn’t done that. Then I got it the car and the settings were all changed. I would still rate it 3/5 though because everyone was nice so that helps, and I’m glad they were able to do the work.
2/8/2026
Jose P. VERIFIED CUSTOMER
The service and customer service is always excellent and there are times when your people go a little bit extra and I’ve always appreciated it this time. I had an issue with one of the panels on the back passenger side and we’ve had it repaired, but my husband put some duct tape and when they fixed it, it was still that little residue from the duct tape. I would’ve really appreciated it if someone would’ve put some water on it just to clean it so that it would look nice after the repair that was just one little extra step that probably would’ve took about five minutes to do with the money we pay those little extra steps mean a lot
2/8/2026
Maria C. VERIFIED CUSTOMER
Everything went smoothly and the recommendations were explained well to me.
2/8/2026
Kabir S. VERIFIED CUSTOMER
John comes across as not a genuine person. He has no idea that is the little things that make customers comeback fo business.
2/8/2026
Christine S. VERIFIED CUSTOMER
Thanh is always so patient and knowledgeably. I trust him with my car.
I was out very quickly. Thank you ThAnh for your exceptional customer service,
2/8/2026
Cherece J. VERIFIED CUSTOMER
Always the best service from Norm Reeves team
2/8/2026
Evelyn R. VERIFIED CUSTOMER
Enrique is very knowledgeable, courteous, and respectful. I appreciate the time he takes to explain and go over everything with me.
2/8/2026
Lisa V. VERIFIED CUSTOMER
Thanh was so great. I went in to talk about an appointment and he took me right in. He called me to tell me about what I needed. It was great.
2/8/2026
Johny Gerardo. VERIFIED CUSTOMER
Jessica did an excellent job; she's very professional, friendly, and intelligent. She does her job perfectly. Out of 10, it's a 10.