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Real Reviews from VERIFIED CUSTOMERS
Judy M. VERIFIED CUSTOMER
Jon always gives me excellent service. He is the only person I’ve been going to since I bought my car there eight years.
2/14/2026
Robert G. VERIFIED CUSTOMER
Friendly ,and great professional communication
2/14/2026
Sandra L. VERIFIED CUSTOMER
I went in for an oil change and was told needed diff services and was given different prices that just didn’t add up to the $3000. He quoted me. So when I said I will go with what I came for 3 times I noticed he got upset and began talking fast and I couldn’t keep up with him. I asked him to go over the prices of the 3 items I decided to do and he said it’s on the paper right there he pointed which was rude. I used to have good experiences with the Honda service people but not in the last 2 times I went there. It’s so sad.
2/14/2026
Linda R. VERIFIED CUSTOMER
John Le is wonderful !
2/14/2026
Renald Molina. VERIFIED CUSTOMER
Excellent service advisor and a gentleman Answered all my questions and doubts I highly recommend him as my advisor.
2/14/2026
Gabriela A. VERIFIED CUSTOMER
This was my first time at this dealership. They are so organized and quick! My advisor who’s name is Benito is the best! He is so nice and gives great customer service! They have a beautiful waiting room. I was not even there for an hour when my vehicle was ready. I vehicle received an oil change, tire rotation and a complimentary wash. Great service!
2/14/2026
Lucille A. VERIFIED CUSTOMER
Very courteous and helpful explained all work and cost
2/14/2026
Julio G. VERIFIED CUSTOMER
Jessica's customer service is not appropriate but issue was resolved by supervisor
2/14/2026
Wendy-Angel F. VERIFIED CUSTOMER
Everything went smoothly , thank you
2/14/2026
Kristen B. VERIFIED CUSTOMER
I appreciate George’s honesty! Thank you for your recommendations
2/14/2026
Adriane C. VERIFIED CUSTOMER
Julie always provides great service. She has been my service representative for years
2/14/2026
Sandra T. VERIFIED CUSTOMER
Edward was a nice kid. He did his job well.
2/14/2026
Jonathan R. VERIFIED CUSTOMER
Julie was amazing requesting her when I go back for service no complaints she got things done the right way she knows her stuff
2/14/2026
Randi C. VERIFIED CUSTOMER
I love coming for service on my Ford. Because I also get to see how the service department runs at Norm Reeves Honda, I notice a huge difference between the two. At your Ford location, the service is fast and the service representatives are respectful and very welcoming. Thank you to Crystal Rivera for making my experience such a lovely one.
2/14/2026
Emily S. VERIFIED CUSTOMER
I been going to Honda since 2019 and Trevor has always been my Advisor and he is absolutely wonderful,I would not change him for another Advisor.He is kind, humble, trustworthy and professional.I am thankful I can go and be welcomed with a smile and he is familiar with all my necessities to my vehicle.
2/14/2026
Kimberley P. VERIFIED CUSTOMER
Norm Reeves Honda is professional and has excellent communication. It’s the only dealership I go to.
2/14/2026
David C. VERIFIED CUSTOMER
Great experience. Luis Marquez did good with communicating with me about my car. I was in great hands.
2/14/2026
Katelynn H. VERIFIED CUSTOMER
Viviana was great, honest, empathetic and kind. I really appreciate someone like her after what Kia has put me through. Even my mom said she was extremely kind. Appreciate Viviana lots!! Thanks for all the help!!
2/14/2026
Jesse R. VERIFIED CUSTOMER
My experience was excellent and I am very pleased with the service I was provided. I will definitely be returning. Thank you Honda team!
2/14/2026
Jose P. VERIFIED CUSTOMER
Francisco always provides excellent service and answers all my questions.
2/14/2026