Aaron is very prompt in helping upon my arrival at the service center. Such a very professional guy.
3/13/2026
Steven A. VERIFIED CUSTOMER
First, wrong diagnostics have been done. That wasn't what we discussed.
Secondly, the advisor never updated as I asked again, and she responded. I always had to call and/text her first updates.
Thirdly, the car hardly moved and mentioned the they could not duplicate my concerns.
Fourth, I keep hearing it was busy to diagnose nor could not informed me. Am I not important at all just as other customers?
3/13/2026
Christopher W. VERIFIED CUSTOMER
Richard was clear and communicative about my vehicle. I was pleased with his service.
3/13/2026
Greg S. VERIFIED CUSTOMER
Rudy has always taken care of me by thoroughly explaining what need to be done service wise.
Keeps me informed on progress.
3/13/2026
Claudia L. VERIFIED CUSTOMER
I made an appointment for A1 maintenance, tire rotation, and for more fluid to be put for the windshield wipers. Upon arrival to pickup my vehicle I was told that all of these services were completed. I went to check to make sure that my tires had been rotated and they were not, I had marked them to make sure. I find it ridiculous that I had to make sure everything was done and was lied to, the mechanics did not in fact say why they didn’t complete the task but instead took the car back and fixed it. It’s unfortunate that I have to monitor for services that I am being told are completed. Additionally, they did not put air in my tires. Very dissatisfied.
3/13/2026
Roses B. VERIFIED CUSTOMER
Trinity was excellent and answered all my questions. She knows her job well. She was also courteous and friendly. Thank you.
3/13/2026
Anais G. VERIFIED CUSTOMER
Ivette was very informative, detailed and made sure I understood everything. She was excellent on explaining what my car needed. Very happy with my service & the communication there has always been key. That’s why I don’t go anywhere else but with you guys. Thank you for always taking care of my car needs
3/13/2026
Diane C. VERIFIED CUSTOMER
Lovexmy Honda. Alex was friendly, knowledgeable, and kept me informed of the work progress on my car.
3/13/2026
James N. VERIFIED CUSTOMER
Overall our experience was good except we were disappointed with Richard Pomplun. He never gave us any updates on our car and proceeded to leave without letting us know that someone else would need to check us out. We were waiting for 3 hours and finally spoke to Angelo who WAS a big help in getting out and on our way
3/13/2026
Josue M. VERIFIED CUSTOMER
Great customer service. Fast.
3/13/2026
Rezk H. VERIFIED CUSTOMER
because your workers fight with me they disrespect the costumer this one in the front desk
3/13/2026
Rosario C. VERIFIED CUSTOMER
Great customer service.
3/13/2026
Luanna L. VERIFIED CUSTOMER
Excellent Service❣️
3/13/2026
Yodyeam P. VERIFIED CUSTOMER
It is because of her that I come to service my car here. She always provide all the necessary information but not pushy. I will definitely come back to service my car here again.
3/13/2026
Dexter H. VERIFIED CUSTOMER
Great customer service, Robert was extremely personable and helpful. Would definitely return for future car service
3/13/2026
Virginia E. VERIFIED CUSTOMER
Aaron was very nice and professional, which is nice to see in young people.
3/13/2026
Greaselda T. VERIFIED CUSTOMER
I was very Satisfied with my service. Trevor was amazing, It's because of your customer service team like him, I will continue to return!
3/13/2026
Bryan N. VERIFIED CUSTOMER
it was great thank you
3/13/2026
Jorge P. VERIFIED CUSTOMER
Quick ahead of time contemplated would complement of work next ????????