The prices are outrageous. I was charged $300 for an oil change and basic inspection.
Additionally, I received a scam-like text offering to buy my vehicle. Which was also quoted as having an equivalent balance of repairs needed. Seemed like a con act to me and I will not return.
4/2/2026
Rosslyn G. VERIFIED CUSTOMER
I am pleased to provide feedback regarding the excellent service that Mr.Richard provided he is very polite professional and attentive to my needs to service my vehicle. He is prompt respond to my messages and explains the work that is being done and what provides details of the service needed. Thank you
4/2/2026
Brandi T. VERIFIED CUSTOMER
John Le is an awesome Service Advisor. So welcoming and helpful
4/2/2026
Elia L. VERIFIED CUSTOMER
Great person explain everything that was done and what needed to be repaired. Very patient and friendly.
4/2/2026
Susan R. VERIFIED CUSTOMER
Sam provided excellent customer service. Very professional, respectful, and communicated with me very well. I knew each step of the way what part of the process my car was in. He listened to my concerns and helped me as I reviewed all the recommendations for service. I felt I was in good hands and he represented Norm Reeves very well. I was very satisfied with my experience so far. Hopefully nothing will go wrong and then I will recommend others to your business. Thsnk you Sam, I really appreciate you! P.s. Three different times I interacted on the phone with Adriana, who was pleasant, knowledgeable and kind. Thank you, Adriana, too!
4/2/2026
Jessica V. VERIFIED CUSTOMER
Amazing services !
4/2/2026
Valerie Y. VERIFIED CUSTOMER
Benito was super nice and very informative.
4/2/2026
Andrea R. VERIFIED CUSTOMER
The staff was professional and very kind
4/2/2026
Adriana O. VERIFIED CUSTOMER
Excellent customer service, I always ask for Jonathan to get the job done.
4/2/2026
Nabeel A. VERIFIED CUSTOMER
Always good service for all people that's work there thank you Edward
4/2/2026
Mj D. VERIFIED CUSTOMER
He was great help and an overall great human being. Need more workers like Ruben.
4/2/2026
Ken P. VERIFIED CUSTOMER
I was told service will take 1.5 hors to 2 hours. But it took almost 5 hours, and nobody informed me about delay, until I asked after waiting for hours. Very disappointed.
4/2/2026
Leon K. VERIFIED CUSTOMER
Everything was quick and easy, and I did appreciate that. Thanks
4/2/2026
Caroline S. VERIFIED CUSTOMER
Very impressed with the efficiency and friendly manner of Tony and everyone else. The whole experience was pleasant and very fast.
4/2/2026
Michelle G. VERIFIED CUSTOMER
She was clear with her answers, accommodating to my requests and professional. Thank you.
4/2/2026
Paul M. VERIFIED CUSTOMER
Angelo's a great service writer I was in a big hurry and he helped me out it was very nice everybody swims apartment was helpful.
4/2/2026
Chris N. VERIFIED CUSTOMER
Always prompt and trustworthy...
4/2/2026
Joel S. VERIFIED CUSTOMER
Not impressed.
4/2/2026
Robert J. VERIFIED CUSTOMER
Very good service. My car was ready quickly. Terrific service advisor
4/2/2026
Jason F. VERIFIED CUSTOMER
Made the process extremely easy, overall pleasant experience.