Thank you for another excellent service experience!
1/21/2025
Manuel M. VERIFIED CUSTOMER
Cerritos is my number 1 dealer for service to my car
1/21/2025
David C. VERIFIED CUSTOMER
He was very attentive and professional!
1/21/2025
Evelyn O. VERIFIED CUSTOMER
Alex was very helpful in making understand what is going on with our Pilot and the solution to the problem. We are looking forward to working with him further in the future. Thank you for the excellent service.
1/21/2025
Ashmika P. VERIFIED CUSTOMER
Gerardo was great and explained everything really well
1/21/2025
Martha B. VERIFIED CUSTOMER
Always get good professional service.
1/21/2025
Venkata K. VERIFIED CUSTOMER
There is an opportunity to improve the courtesy and customer service. Car wash service was down second time .
1/21/2025
Christian R. VERIFIED CUSTOMER
Service giveaway out one of the best customer service and guidance i can ever receive. Specially from Trinity, she is awesome and always glad to help out.
1/21/2025
Amir K. VERIFIED CUSTOMER
Great service
1/21/2025
Jermaine D. VERIFIED CUSTOMER
I scheduled my first oil change on my 2021 Jeep Gladiator in which I purchased from your dealership in October 2024. I scheduled my appointment for 7:30am because I had to work later that afternoon. I was there from 7:15a.m and left after 11a.m. I notated I wasn’t satisfied with the service today only due to the lack of communication with service team. I was told about 2 1/2 hours in that they had to order the oil filter. It would’ve been a better experience if someone had noticed me sooner. Overall, I understand the process and was greatly appreciative of your team. I’ll still give you guys a 5 star rating.
1/21/2025
Jasmin D. VERIFIED CUSTOMER
Ramez Ramzy was quick, efficient, communicative, and kind. Awesome service experience.
1/21/2025
Timothy Z. VERIFIED CUSTOMER
Gr8
1/21/2025
Neda M. VERIFIED CUSTOMER
Jimmy took great care of me, as usual! Big shout out of gratitude!
1/21/2025
George B. VERIFIED CUSTOMER
Professionalism is extremely important to me and my experience today was one of the best in my 69 yrs of life. All of my questions were answered and consideration was shown based on my circumstances. Thanks to Norm Reeves and Mr. Rafael Gonzales-Moran!!
1/21/2025
Nuzhat J. VERIFIED CUSTOMER
Good service
1/21/2025
Lee S. VERIFIED CUSTOMER
John Le is the consummate service advisor professional. He is amazingly knowledgeable and customer service-oriented. Thanks to John, I would never go to another Honda dealer for service. Keep up the great work!
Thanks, Lee S