PABLO WAS AWESOME, SUPER HELPFUL AND COMMUNICATIVE. HE BOOKED ME AN UBER TO A LOCAL RESTAURANT, HOURS LATER HE REACHED OUT JUST TO MAKE SURE I WAS OK! GREAT PERSONAL SERVICE! Thanks Pablo Barboza!
4/4/2026
Robert N. VERIFIED CUSTOMER
Thank you for the excellent service from Brenden and the service technician. The oil change and tire rotation took less than the 55 minutes.
Service was much better than I received yesterday at Escondido Honda. I left there early after waiting for 15 minutes to be checked in.
4/4/2026
Michael N. VERIFIED CUSTOMER
Anthony is the best sales person there hands-down employer of the month 10+
4/4/2026
Danny Yoon. VERIFIED CUSTOMER
Always awesome service and people
4/4/2026
Pamela L. VERIFIED CUSTOMER
Thanks Gary! My car drives like a dream, right now!
4/4/2026
Carina M. VERIFIED CUSTOMER
Samuel was amazing! Very informative and extremely helpful! 10/10
4/4/2026
Brianna R. VERIFIED CUSTOMER
Great friendly service. Thanks Ernesto.
4/4/2026
Crystal M. VERIFIED CUSTOMER
Ernesto Arellano, Was beyond helpful and Very Kind. Also, he was very informative, which i truly appreciated. Ernesto offered me a complementary ride back to work as I was getting service done there. I got an oil change and a transmission flush the same week and he helped me both times. I will definitely be asking for Ernesto the next time I go to Norm Reeves Honda Vista.
4/4/2026
Olivia P. VERIFIED CUSTOMER
Denise has always been such a helpful individual whenever it came to taking care of my vehicles. I appreciate coming back and always having her take care of me.
4/4/2026
Paul B. VERIFIED CUSTOMER
Great Customer Service. Manny is great! Answered all my concerns.
4/4/2026
Todd S. VERIFIED CUSTOMER
Appreciate the fast service. And thank you to Pablo for for getting my keys after hours and bringing my truck around to the front.
4/4/2026
Bruce R. VERIFIED CUSTOMER
Javier was friendly, knowledgeable and reassuring throughout the whole process. He really put my mind at ease and made me trust Norm Reeves even more.
4/4/2026
Greg N. VERIFIED CUSTOMER
Q Holt was able to quickly get my issue resolved, fantastic!
4/4/2026
Christopher B. VERIFIED CUSTOMER
N/A
4/4/2026
Francis N. VERIFIED CUSTOMER
Tony helped me and he was very efficient. I appreciated his care and effort into making the process smooth.
4/4/2026
Karen G. VERIFIED CUSTOMER
Sam was very knowledgeable and easy to talk to, I was very happy to have him as my service rep., he did a great job thank you Sam
4/4/2026
Alice B. VERIFIED CUSTOMER
He was helpful and caring
4/4/2026
Ricardo E. VERIFIED CUSTOMER
Great customer service, this is the main reason I keep coming back.
4/4/2026
Debra M. VERIFIED CUSTOMER
Francisco did little to nothing to help figure out why my brand new Mache E has to have the charging session restarted several times before it charges to 90%. All he did was plug it in and give us a lengthy explanation of why it isn’t the car but rather our charger or electrical grid. What?! It just seemed from the start he did not want to help find the issue and completely dismissed our concerns. And this is the first time I’ve ever left a car at a dealer for the day and not at least get a complimentary wash. Zero stars for Francisco and the entire service department. Too many people standing strong and talking and really inattentive and unwelcoming.