Candace was very professional and polite and friendly. It was a pleasure working with her.
4/8/2026
Gretchen F. VERIFIED CUSTOMER
Everything was great! Julie was friendly, helpful and efficient! I was happy to meet her! I will request her from now on.
4/8/2026
Ricardo O. VERIFIED CUSTOMER
Great Job Mr Ochoa
4/8/2026
Charles Skip. VERIFIED CUSTOMER
He is super nice and super helpful.
4/8/2026
Monica C. VERIFIED CUSTOMER
I’m very happy all you guys do a good
Jobs . Thank you
4/8/2026
James S. VERIFIED CUSTOMER
Big thank you to Joseph and Technician 2470 (didn’t catch his name) for taking care of me and my vehicle.
4/8/2026
Sandra E. VERIFIED CUSTOMER
Special thanks to Jesus **** for being so professional, helpful and accommodating.
4/8/2026
Lisa B. VERIFIED CUSTOMER
quick turnaround… friendly staff
4/8/2026
Janet Y. VERIFIED CUSTOMER
Very friendly and professional. I felt a little high in the cost but I feel they should wash the cars everything they service the cars.
4/8/2026
Dolores C. VERIFIED CUSTOMER
Robert does a terrific job
4/8/2026
David S. VERIFIED CUSTOMER
Very helpful and knowledgeable
4/8/2026
Floriano M. VERIFIED CUSTOMER
He is very helpful. Listen the customer. He is very pleasant to work with.
4/8/2026
Vergel B. VERIFIED CUSTOMER
Everything was great!
4/8/2026
Enid M. VERIFIED CUSTOMER
This is the first time I was not satisfied with the service. I never received any updates about my car in the 5 hours I was waiting. I had 2 requests. 1) Replace my windshield wipers. 2) I feel something off when I turn sharply. Please check it out. I received a text that my car was ready. Was charged $1,300.00. No information on either of my issues. The young lady who checked me in was not available. After I paid I asked for info and was told to check with a service tech. I found out that my issue wasn’t resolved but parts were ordered? After checking my paperwork found out that my wipers were not changed. Was told to go into parts and order them and they would install. I’m still unsure when I should come back to resolve the issue. Very disappointed in Norm Reeves Cerritos Hyundai.
4/8/2026
Cynthia M. VERIFIED CUSTOMER
Manny Sanchez was informative, courteous and thorough.
4/8/2026
Christopher H. VERIFIED CUSTOMER
I drove from Memphis to San Diego for vacation (so half way across the country.) When I got to San Diego my truck started to make a bad sound. I looked on line for Toyota dealerships and this one had the best reviews and now I know why. They got me in, kept me informed, got me an uber to my camp, and got me out the next day with a plan on how to get home safely. They even offered to speak with my Toyota service team in Memphis to answer questions. If they said they would call me at a certain time they did. Communication and service was amazing. They saved my vacation and kept me for missing any work.
4/8/2026
Michael M. VERIFIED CUSTOMER
Mike was great. Very friendly and nice
4/8/2026
John L. VERIFIED CUSTOMER
Benito is simply your best!
4/8/2026
Jeremy M. VERIFIED CUSTOMER
great service and help
4/8/2026
Annalisa P. VERIFIED CUSTOMER
I was happy to see Benito. He helped me several years ago with my pilot. He is professional and kind! Honda HB is lucky to have him.
Annalisa