Amazing job easy and got my car faster than I expected
2/27/2025
Brenda G. VERIFIED CUSTOMER
Well done and fast service
2/27/2025
Guillermo S. VERIFIED CUSTOMER
Una persona muy amable dedicada a su trabajo excelente servicio
2/27/2025
Hannah A. VERIFIED CUSTOMER
She was very professional and helpful. She has a very good public relation attitude.
2/27/2025
Christina Y. VERIFIED CUSTOMER
Good and efficient service
2/27/2025
Maureen C. VERIFIED CUSTOMER
Appt was 7:45am. Denise stated service would take about an hour. Three hours later I checked with her and she had to check with the tech. Came back, asked me to have a seat while she filled out the maintenance report- 10 minutes later, I receive a text with the suggested repairs. My request was for an oil change, ck battery and fuses, and IF tires needed to be rotated to let me know. The communication was strictly presented in the maintenance report ($1300 approx) ????.
Sad to say, I came away very disappointed. there was no real one on one communication, and for the first time dealing with this service center, I am shocked at the costs presented! It has turned into a cherry picking performance with little to no customer concern.
2/27/2025
Godfrey N. VERIFIED CUSTOMER
Ok thanks.
2/27/2025
Lucy C. VERIFIED CUSTOMER
My scheduled appointment was at 8 AM. I was there for an oil change. I finally got up and asked if my car is anywhere near ready. It is now a few minutes to 10 AM. It should not take two hours to get serviced when you have an appointment and you see other people arriving and leaving that got there after you. I saw other representatives come over and let customers know what was going on with their service. I left without a car wash. I chose to pay more and get my oil change with your dealership. I’m thinking I should just go somewhere else next time.
2/27/2025
Ruth B. VERIFIED CUSTOMER
I was satisfied with the service today
2/27/2025
Rosa M. VERIFIED CUSTOMER
Great customer services, Jacob was very friendly and answered all my questions.
2/27/2025
Joe M. VERIFIED CUSTOMER
Manny was an excellent service advisor. I was able to come in and get exactly the service I wanted. Will definitely come back for future service needs
2/27/2025
Adrian H. VERIFIED CUSTOMER
Rudy was friendly, informative, and professional
2/27/2025
David T. VERIFIED CUSTOMER
Great service advisor!
2/27/2025
Valeria D. VERIFIED CUSTOMER
Extremely polite and pleasant to work with.
2/27/2025
Williiam M. VERIFIED CUSTOMER
Good fast service. Thanks
2/27/2025
Antonio G. VERIFIED CUSTOMER
Satisfied with the timely manner to which my vehicle was serviced.
2/27/2025
Celina N. VERIFIED CUSTOMER
Good service for customers.
2/27/2025
Mariangeles O. VERIFIED CUSTOMER
Thank you for your help, I appreciate it.
2/27/2025
Janifer M. VERIFIED CUSTOMER
He took into consideration the very low mileage on my car and then explained my options. Very thorough and clear. Much appreciated his overall style of customer service. I might have a better opinion of Honda Cerritos if all service reps were like Trevor.