I had an appointment for 10:40 for an oil change it took 3 hours for just an oil change I don’t understand why make appointments if they’re not kept. While waiting in the big line just to check in they started giving the cars behind me numbers and thenthey moved up in another line I had to ask why this was happening and then they finally sent someone. It’s just not the same as it used to be I’ve brought both my Honda to you cause I liked it there but now each time I go it’s just disappointing.
3/4/2025
Barbara B. VERIFIED CUSTOMER
Courteous and on time delivery.
3/4/2025
Josue N. VERIFIED CUSTOMER
i wasn't satisfied with the service because last march 1 (saturday) i had a appoinment for maintenance for my car and i drop off there i was told from service clerk who helped me he told me it will be done at 2pm but around 3pm they gave me update they let me know if my car is ready. i waited until 6pm no one communucate with me so i dicided to go shop to check if my car is done and ready for pick up once i got there my car was sitting there no one call me so i end up pickick up on monday when i have work that day i had to take a dat off. just to pick up my car
3/4/2025
Fnu K. VERIFIED CUSTOMER
They did great job and Edward Obando was very helpful and friendly. He was kid and explained everything clearly and with patient.
3/4/2025
Charles T. VERIFIED CUSTOMER
Karina is an outstanding as
Karina is an outstanding advisor.
3/4/2025
Marisol G. VERIFIED CUSTOMER
Fast service and very friendly staff.
3/4/2025
Benita G. VERIFIED CUSTOMER
Great job
3/4/2025
Zoey C. VERIFIED CUSTOMER
Yes both John and Michael Hayner were both tremendous service options and know the Toyota line of products very well , in addition Jaime and Hector in parts both went out of their way to give me a feeling of importance while my visit to a Toyota dealership I purchased a Black 2013 TRD Tacoma off road package from and sold a silver 2008 Tacoma TRD Sport package in same year look forward to future TRD transactions thank you Norm Reeves SD
3/4/2025
Joseph B. VERIFIED CUSTOMER
Josh was great, good guy and helpful!!
3/4/2025
Joe T. VERIFIED CUSTOMER
Nice work & service men
3/4/2025
Berta P. VERIFIED CUSTOMER
He was very nice and came to my car within a short time of my arriving at the dealership
3/4/2025
Kathleen Y. VERIFIED CUSTOMER
Very courteous and explained the details of my problem. I will ask for him to help me next time!
3/4/2025
Patricia M. VERIFIED CUSTOMER
Joseph Vargas was attentive, friendly, and patient. He explained in detail about the recall for my car and what work would be completed. I appreciated the time he spent and was very cordial. Thank you
3/4/2025
Carlos S. VERIFIED CUSTOMER
I wish you would bring back the free coffee
3/4/2025
Michelle A. VERIFIED CUSTOMER
Arbenz was quick and responsive to any questions I had. My vehicle was done in a timely manner. I will be back again! Thank you Arbenz !
3/4/2025
Cj M. VERIFIED CUSTOMER
Would be willing to pay more for a service is a floor clean and/or outside wash was offered
3/4/2025
Manuel Jorge. VERIFIED CUSTOMER
Excellent service!
3/4/2025
Hesna T. VERIFIED CUSTOMER
Timely and prompt complete of the service. Clear explanation of my car needs. Very happy about the service.
3/4/2025
****N. VERIFIED CUSTOMER
I appreciate for very good service on my car today.
3/4/2025
Reese W. VERIFIED CUSTOMER
Very helpful and helped me with my recall no one on the phone was helpful with. So grateful!!