I went in for an oil change. Eduardo had told me that my car was also due for transmission service. I told him that I had an appointment later in the afternoon, but if he could get it done within a short time that I would take the service. I ended up waiting in the waiting room for three hours. To make things worse, after I became frustrated, I went to the front to speak to Eduardo. He was nowhere to be found, but my car was parked out front. The service had been completed and nobody had for me. I do not know for how long it had been sitting there. I have always had good service at your business, but this time I feel that my time was not respected.
3/8/2025
Alicia W. VERIFIED CUSTOMER
Great service and helpful employees, like always! Thanks again.
3/8/2025
Jerald S. VERIFIED CUSTOMER
Robert is always very helpful and pleasant to work with.
3/8/2025
Jill M. VERIFIED CUSTOMER
This thing does not work!!! Rosalina was awesome, though. Having trouble submitting this
3/8/2025
Jay V. VERIFIED CUSTOMER
Louie is awesome
3/8/2025
Joey V. VERIFIED CUSTOMER
Trinity is very helpful
3/8/2025
Daniel T. VERIFIED CUSTOMER
No comments
3/8/2025
Janet E. VERIFIED CUSTOMER
Kevin Lam went over and above to help me today ??
3/8/2025
Judith G. VERIFIED CUSTOMER
Andrew Sharma was very helpful and kind when talking to.
3/8/2025
David N. VERIFIED CUSTOMER
Andrew Sharma was the best. He was very thorough and professional.
3/8/2025
Cara R. VERIFIED CUSTOMER
Sal was awesome! He was very helpful, provided great and thorough customer service and honesty made my experience very positive! Thank you Sal
3/8/2025
Anne J. VERIFIED CUSTOMER
As I have said before Joseph explains all of the services recommended and answers all of my questions thoroughly.
3/8/2025
Mikhil M. VERIFIED CUSTOMER
Excellent service and good advice from
Mr Michael Barr
3/8/2025
Monica R. VERIFIED CUSTOMER
He was very nice gave details regarding my car.
3/8/2025
Samuel C. VERIFIED CUSTOMER
Amazing!
3/8/2025
Bill I. VERIFIED CUSTOMER
Very professional. Makes extra effort to make sure I am taken care of.
3/8/2025
Nicole H. VERIFIED CUSTOMER
Great customer service, as always
3/8/2025
Jeanette D. VERIFIED CUSTOMER
Oscar kept me posted & I only waited 1 1/2 hours.
3/8/2025
Francis H. VERIFIED CUSTOMER
Robert was great. I give him a 10 for the first time as my new Adviser.
3/8/2025
Shabaaz K. VERIFIED CUSTOMER
Arbenz patiently worked with me and the mechanics have been checking all possible cause of the issue. I appreciate all the hard work and sincerity. Thank you