Mike was very courteous and helpful. He answered all
My questions and provided all the information I needed.
He provided an estimate for the work.
He notified me when my car was finished.
I appreciate the excellent service.
4/11/2026
Anchel C. VERIFIED CUSTOMER
Everything was perfect.
4/11/2026
Cheryl G. VERIFIED CUSTOMER
Efficient. Everyone provided great service.
4/11/2026
Randy W. VERIFIED CUSTOMER
Superb! Pleasant, knowledgeable, and professional. Will return w out 2nd Honda due to our satisfaction today. Thank you, Randy W
4/11/2026
Hnin T. VERIFIED CUSTOMER
Ruben was so nice, helpful, explained what was wrong with my car and provided the best customer service! Thanks!
4/11/2026
Ruben R. VERIFIED CUSTOMER
I was quite pleased with Mariela's performance. She was courteous, knowledgeable, and quite willing to go out of her way to answer my questions. I look forward to working with her again.
4/11/2026
Sherrie A. VERIFIED CUSTOMER
Yes, we were completely satisfied the service at Norm Reeves Honda in Cerritos is excellent. We come from the Central Valley and there is Honda dealers out here but they don’t treat us right at all. I wish I could call up Honda somehow the main factory or whatever and let them know how bad the service is out and essential California . Visalia. Selma and Clovis have terrible service. That’s why we go down to Cerritos . The last couple of times we have talked to Leo Lazcano and he has been great. We’ve had a couple of others and they were great too thank you. Over here they charge you to diagnose your Honda and even if it’s under warranty, they don’t give you the money back for the diagnostic. I think that’s wrong. Have a great day.
4/11/2026
Anna S. VERIFIED CUSTOMER
Even though I did not purchase the work that needed to be done to my car the agent was excellent. He answered all of my questions, called me when my car was done and offered to pick me up. He helped me in all ways possible and l appreciate that.
4/10/2026
Sharon T. VERIFIED CUSTOMER
He was very nice and professional andfriendly. I have no real complaints.
4/10/2026
James G. VERIFIED CUSTOMER
Candice did a great job and treated me with respect.
4/10/2026
Katrina S. VERIFIED CUSTOMER
Left my car on a Saturday and got it back on Monday. While driving home I heard the radio cut in and out. Problem was not fixed. Such an inconvenience to have to take my car back in to hopefully get the issued fixed.
4/10/2026
Mark Y. VERIFIED CUSTOMER
No additional comment! 10/10 service!
4/10/2026
Joseph K. VERIFIED CUSTOMER
I have to say after bringing in for warranty work and then getting a list
( 5500) of things wrong with the car was very suspicious to me .
Saying we needed to get things fixed like the brakes/rotors which I had done in 6/2024 and I worked from home and barely drove the car.
My husband changes the filter and WW blades regularly as needed .
I will say JESUS is the most kind and helpful employee and if it wasn’t for him I might would have not come back . He definitely needs a raise or promotion .
I try to stay away from dealerships because of the issues we have dealt with in the past ( overcharging, coming up with problems, )
I will definitely come back because of him . It’s hard to find good employees like him .
Thank you
Joe & Dee Kalmar
4/10/2026
James D. VERIFIED CUSTOMER
Very professional, able to answer all my questions, took my call promptly. Thank you Julie.
4/10/2026
Bernard M. VERIFIED CUSTOMER
Did not reset the Maintenance due soon showing on my screen. I Keep pressing dismiss but still showing and beeping every five minutes.
4/10/2026
Randall D. VERIFIED CUSTOMER
Mary Valdez did an exceptional job in servicing my GV 70..
4/10/2026
Paul M. VERIFIED CUSTOMER
John took care of my service needs while making sure he got back to me about questions in a timely manner. Very Satisfied.
4/10/2026
Shaindell G. VERIFIED CUSTOMER
I am always satisfied with the friendly service that I get at Norm Reeves Honda.
4/10/2026
Rosemarie G. VERIFIED CUSTOMER
George Luarez Warner helpful and informative. He was very patient with this older lady, as he walked me through the steps to reconnect my GPS with my phone. He helped me understand what my car needed and why. I will be requesting George as my service advisor from now on.
See you next time
Rosemarie G