Service was prompt. Advisor Thanh was great
And friendly
4/12/2026
Rose R. VERIFIED CUSTOMER
He’s nice and explained everything clearly to me what needed to be done to my car..
4/12/2026
Phien C. VERIFIED CUSTOMER
Great customer service, will definitely be back even though it's further than my nearest Honda dealership
4/12/2026
Jeff H. VERIFIED CUSTOMER
Great professional job, very satisfied with the service team members at that dealership location.
4/12/2026
Ivan P. VERIFIED CUSTOMER
My service advisor, George Raygoza, was very attentive during my visit. He was friendly and great to work with. Will definitely return to Cerritos Honda due to this excellent customer service.
4/12/2026
Victor L. VERIFIED CUSTOMER
I was treated nicely. Thank you!
4/12/2026
Maria G. VERIFIED CUSTOMER
Robert provides excellent customer service.
4/12/2026
Shawna P. VERIFIED CUSTOMER
Waiting over 3 hrs wasn’t cool especially when I was told 2 hrs. I had to pay a fee for a cancelled appointment because of it. Annoying
4/12/2026
John J. VERIFIED CUSTOMER
Sam was great at helping me and courteous. He was very attentive and really helpful. I noticed he always smile and easy to talk as he explained to me about the additional concern on my car.
He’s trustworthy.
4/12/2026
Ruben Z. VERIFIED CUSTOMER
Very satisfied
4/12/2026
Douglas B. VERIFIED CUSTOMER
Thank you, great service.
4/12/2026
Crystal U. VERIFIED CUSTOMER
You guys are awesome!
4/12/2026
Deborah G. VERIFIED CUSTOMER
Excellent customer service
4/12/2026
Christopher Marshall. VERIFIED CUSTOMER
Rosalina was great, even getting me a ride to my event after I checked in. My concern is not at all with her and more with the wait time to drop off my vehicle. I arrived at 0910 for a 0915 appointment and didn’t even get to the service bay until 1015. Cars were just lined up going nowhere. Seems like more appointments were booked than the facility could handle. Thank for allowing me to provide feedback. Rosalina was very accommodating once we were able to interact.
4/12/2026
Nam N. VERIFIED CUSTOMER
Your sales or customer representative (john), didnt inform me of the cost of my maintenance when he first talked to me. He just handed me the tablet and told me to sign. I had believed that the maintenance was still covered as the scheduled appointment said it was $0 when I booked the appointment. If I knew the cost I would've never came and wasted 3 hours for sometime oil change, tire rotation, and air filter.
4/12/2026
Nicholas R. VERIFIED CUSTOMER
Very professional and not overly pushy like some service professionals. Will look for him next service
4/12/2026
Anthony Z. VERIFIED CUSTOMER
John was great. Attentive, understanding, and followed through. Wonderful experience
4/12/2026
Lisa U. VERIFIED CUSTOMER
Thanh was professional and helpful. This is the 2nd time he has help us and both times we have been satisfied. Thank you so much for taking care of us, Thanh!
4/12/2026
Alma F. VERIFIED CUSTOMER
Rosalina was amazing, she explain very well about the service my car need. Kudos to her!