Kevin was enthusiastic and happy to help us. I was very satisfied with his customer service.
3/9/2025
Omar C. VERIFIED CUSTOMER
Jesse H and Jessica J have always been so professional and communicative we are very Happy with our vehicles being serviced there ..
3/9/2025
Carolyn G. VERIFIED CUSTOMER
Mariela is excellent as usual!!
3/9/2025
Jill H. VERIFIED CUSTOMER
Benito was great, as always!
3/9/2025
Andy S. VERIFIED CUSTOMER
Jimmy handled my situation well considering the constraints waiting on direction from VW and the lack of available parts
3/9/2025
Rodrigo Z. VERIFIED CUSTOMER
The only issue I have is that everytime I go for an oil change, I am told more things need to get done to the car and the prices are very high. Yesterday the total was $380 for a simply oil change.
3/9/2025
April H. VERIFIED CUSTOMER
Good quick assessment of my tires. I was in and out under an hour.
Simon’s was friendly and professional. Thank you
3/9/2025
Carmina R. VERIFIED CUSTOMER
Jonathan made sure that my car was ready at the time I needed it.
3/9/2025
Jason C. VERIFIED CUSTOMER
Ivette is the best service writer. I’ve been going to her since I purchased my car new in 2016
3/9/2025
Suzie A. VERIFIED CUSTOMER
Rosalina Canez continues to impress me each time i come in for scheduled service on my 2019 Toyota Highlander. She is a stellar model of what excelllence stands for when it comes to customer service.
3/9/2025
John P. VERIFIED CUSTOMER
John Le did a great job
3/9/2025
Myra Del. VERIFIED CUSTOMER
I’m very satisfied
3/9/2025
Andrew C. VERIFIED CUSTOMER
Nancy was very polite and professional. Communication skills were perfect. Good experience
3/9/2025
Joan S. VERIFIED CUSTOMER
Joe is very profesional and sincere. He listened and communicated with extreme patience, and then delivered a real solution which made me feel very comfortable and satisfied working with him.
3/9/2025
Warren S. VERIFIED CUSTOMER
Q is the MAN! Norm Reeves is lucky to have him and let me know if you are thinking of making a change around him. I will hire him in a heart beat! Him all fairness, the entire team is that way. Frank, my mechanic, the BOMB!
Keep up the great work Norm!!!!!
3/9/2025
Florence T. VERIFIED CUSTOMER
I'm very satisfied with the services from Michael Fernandez and the team! They are very helpful and polite!
3/9/2025
Ross I. VERIFIED CUSTOMER
Benito is a great service advisor whom I trust will always provide me with an excellent service experience. He has helped us service the 3 CRV’s that we have purchased from Norm Reeves over the years. He is courteous, friendly, knowledgeable and someone I can always depend on. Good maintenance is an important part of having a reliable vehicle. Today’s oil change service went smoothly. Benito also helped answer some questions about the gearbox spring recall on our 2025 CRV Sport Hybrid.
3/9/2025
Richard V. VERIFIED CUSTOMER
Great services. Edward was very friendly and professional! Very nice guy! Thanks.
3/9/2025
Earl K. VERIFIED CUSTOMER
Benito has helped me in the past and he's the reason I keep coming back to this dealer. He is very knowledgeable, always communicate with what's going on with the vehicle, very customer oriented, and best of all, always friendly.
3/9/2025
Jeff G. VERIFIED CUSTOMER
Javier didn’t address our concerns.when we picked up the car we did not see anything on the receipt or notes about the "no network connectivity" issue. The alert is still displayed on the screen. This has been an on going issue. We brought it to his attention.