Genaro was very friendly and kept me up to date on the status of my service.
3/10/2025
Jatinder S. VERIFIED CUSTOMER
Trevor was very helpful
3/10/2025
Evan H. VERIFIED CUSTOMER
Jimmy was fabulous
3/10/2025
Mary W. VERIFIED CUSTOMER
Gerardo was so kind and personable and happily answered any questions I had.
3/10/2025
Refaat H. VERIFIED CUSTOMER
Excellent customer service provided by Trinity
3/10/2025
Angelo P. VERIFIED CUSTOMER
Mohamed was great, very professional…
3/10/2025
William G. VERIFIED CUSTOMER
Simona was helpful and responsive to the service of our vehicle. We’re due back this upcoming September 2025.
3/10/2025
Jesse L. VERIFIED CUSTOMER
Hello, I brought in my car on 08Mar2025 for an 830am maintenance appointment. I picked it up no issues, but I realized this morning the car has a scratch on the driver's side near the front bumper. This scratch was not there before. I would like an explanation as this made know to me upon picking up my car.
3/10/2025
Donald C. VERIFIED CUSTOMER
Great job guys
3/9/2025
Jerry F. VERIFIED CUSTOMER
Timely work. Good communication and easy to deal with.
3/9/2025
Belen A. VERIFIED CUSTOMER
They did do a good job but I had to go back 2 times to fix my car.this issue takes away the joy of fixing my car.
I don't mind paying to fix my car but they should do good work the first time.
Thank you
3/9/2025
Tram N. VERIFIED CUSTOMER
The process was very efficient and everything went smoothly.
3/9/2025
Demetrio G. VERIFIED CUSTOMER
Exelemte servicio muy rapido gracias
3/9/2025
Nikolas V. VERIFIED CUSTOMER
Went to get my new Honda Civic 2024 to get an oil change, my tires rotated and hade a recall part on the car. I get my car back to find that it’s now making a loud ticking noise. I go back to get it fixed. Took all day so I couldn’t get the car and I come back on Sunday only to find out they are close and no one has access to the keys. I’ve been to Cerritos Honda 4 times this week and it has been one of the biggest inconveniences.
3/9/2025
Kaliana B. VERIFIED CUSTOMER
John was absolutely amazing. He was professional, timely and met all my customer service needs. Your whole team is really amazing and goes above and beyond to make the experience a great one for all the customers.
3/9/2025
Aquina M. VERIFIED CUSTOMER
Jonathan was very helpful. I appreciated it.
3/9/2025
Gary A. VERIFIED CUSTOMER
John was terrific to work with
3/9/2025
Natalia B. VERIFIED CUSTOMER
He was nice, patient, and helped us out a lot. He tried to help us the best he could in all aspects.
3/9/2025
Daniel T. VERIFIED CUSTOMER
Could not give me a straight answer as to why it took nearly 5 hours to get my car back for a simple oil change. He told me my appointment was only a time to make sure I get “in”. Dozens of people came in after me and left before me was not sympathetic about the time that I had to wait. Horrible service from him and Honda as a whole. Am never going back.
3/9/2025
Jazlynn D. VERIFIED CUSTOMER
Nicole provided excellent customer service and kept me posted throughout the visit. Keep up the great work!