Your service department has always been great. This past visit resulted in a new vehicle purchase, so I will be dealing with service regularly for scheduled service n our new vehicle
3/31/2025
Hailey W. VERIFIED CUSTOMER
Na
3/31/2025
Betty D. VERIFIED CUSTOMER
I really appreciated the texting process.
3/31/2025
Andrew P. VERIFIED CUSTOMER
The service advisor was not at his desk when my car was ready for pick up. Fortunately another advisor volunteered and stepped in to help.
3/31/2025
Evaristo Casimiro. VERIFIED CUSTOMER
Q was great! He explained everything and answered all my questions. It's refrehing to have friendly customer support and honest advice. Thank you Q!
3/31/2025
Ernest L. VERIFIED CUSTOMER
Great service as always.
3/31/2025
Christopher M. VERIFIED CUSTOMER
I drove over an hour to have my car maintenance done and it was worth it! Professional and efficient!
3/31/2025
John C. VERIFIED CUSTOMER
Thanks for the great service, Nate!
3/31/2025
Diem N. VERIFIED CUSTOMER
Very good service.
3/31/2025
Kristina M. VERIFIED CUSTOMER
Louie Ramos was awesome! He was very friendly, helpful and kept in great communication with me regarding what was happening with my daughter‘s car. Great customer service!
3/31/2025
Suzan W. VERIFIED CUSTOMER
He is a rock star!!!!!????
3/31/2025
Jacob K. VERIFIED CUSTOMER
Brandon was super helpful and provided great customer service. Very helpful Honda!
3/31/2025
Hayley W. VERIFIED CUSTOMER
Kyle is always fantastic every time I come in to get my scheduled vehicle service.
3/31/2025
Karly A. VERIFIED CUSTOMER
Everything went well with our recall service appointment! Arbenz is always communicative and helpful. Thank you!
3/31/2025
Steven D. VERIFIED CUSTOMER
Trinity is always great.
3/31/2025
Seung Ro. VERIFIED CUSTOMER
He was great supporter.
3/31/2025
Tony N. VERIFIED CUSTOMER
I had a fantastic experience at Norm Reeves Honda West Covina! My service advisor, Rambian Diego, was excellent—very professional and thorough. I really appreciated the video inspection, which gave me a clear view of what was going on with my vehicle.
As always, the shuttle ride with Antonio was a pleasure. He’s friendly, reliable, and makes the ride enjoyable.
Great service from start to finish
3/31/2025
Cesar T. VERIFIED CUSTOMER
Good service and professional staff. And direct to the point. Thank you very much
3/31/2025
Mark P. VERIFIED CUSTOMER
Edwin was attentive, communicated well, and provided an accurate assessment of the time required to service my vehicle. As a side note, I had issues with the waiting room internet speed and ending up using my hot spot.