haven’t been there for a while so didn’t knowViviana. Not as comfortable with her advise though have no complaint about anything. purely a matter of trusting other advisors.
4/5/2025
G R. VERIFIED CUSTOMER
Best experience ever
Oscar was very professional and got my truck fixed in record time
Thank you
4/5/2025
Chico R. VERIFIED CUSTOMER
Advisor Nicole was very informative and is a good representative for honda. She made sure everything was clear with the service I was going to need. It was a pleasure doing business with norm reeves honda West Covina thanks again I will be returning for future service.
4/5/2025
Laurie W. VERIFIED CUSTOMER
Absolutely love working with Clayton!
Great Customer Service!
4/5/2025
Aron B. VERIFIED CUSTOMER
Ivette was awesome, helpful & kind
4/5/2025
Fran S. VERIFIED CUSTOMER
Nathaniel is always so nice and patient. He also explains the work being done and what's needed. I come back because Irvine Honda has the BEST customer service
4/5/2025
Norma B. VERIFIED CUSTOMER
Great service
4/5/2025
Jasminderjit G. VERIFIED CUSTOMER
Trevor was very nice and helpful
4/5/2025
Yasaman K. VERIFIED CUSTOMER
I’m not complaining about the service but unfortunately the management how they run that location doing Customer Service it’s below zero they don’t do any favor for the customer. Then I bought my car that location charge me over $6000 over price. I feel like I ripped off with that car and every time when I have recall, I had to drop my car they don’t have any rental car for a few days it’s awful. They don’t charge my car when I go get my car. I will never ever recommend to anybody to get this ID for specially for that location. I try to contact the Corporation, but it’s hard to get in touch with Customer Service . I don’t know if they care or not but I feel terrible even after three years driving this car I wish I could return on the first day, but they lied to me again after 24 hours wanted to return the car they said they don’t have such a things like that. They overcharged me and that vehicle. ‼️‼️‼️
4/5/2025
Jeanette M. VERIFIED CUSTOMER
Very good
4/5/2025
Yumina E. VERIFIED CUSTOMER
As always, Thanh assisted me with my car maintenance and repair with great customer service.
4/5/2025
Susan R. VERIFIED CUSTOMER
Execelent job
4/5/2025
Amelia S. VERIFIED CUSTOMER
First time I didn’t have to wait all day for service at a dealership!! Appreciate it!!
4/5/2025
Joe S. VERIFIED CUSTOMER
Very helpful I appreciate everything was well explained 10/10 recommend ????
4/5/2025
Christian A. VERIFIED CUSTOMER
Edwin was very good about providing updates, even when he was going to be off work
4/5/2025
Estrella A. VERIFIED CUSTOMER
I’m very satisfied for the service of my vehicle by Mr Gary Ohnesorgen.
He is knowledgeable and knows what my vehicle needs . He is an asset in
your company. Thank you for the good work well done.
4/5/2025
Eduardo C. VERIFIED CUSTOMER
Great, friendly and fast service!
4/5/2025
Barney C. VERIFIED CUSTOMER
THANK YOU
4/5/2025
Rose R. VERIFIED CUSTOMER
Clayton was very courteous and answered all my questions. Very nice young man. Thanks for being helpful and arranging courtesy vehicle.