Mohammed was very professional, and explained the process of my repairs. Very pleasant to talk to
4/12/2025
Shannon B. VERIFIED CUSTOMER
My husband took my car so im not sure how your service was but he didn't have any complaints
4/12/2025
Rosalba &. VERIFIED CUSTOMER
Tony, is great at his job and he always give us great customer service.
4/12/2025
Maxime P. VERIFIED CUSTOMER
She is great like she always be
4/12/2025
Luis G. VERIFIED CUSTOMER
She is very understanding on solving unusual situations from the maintenance department. Good job Ivette!!
4/12/2025
Angelica S. VERIFIED CUSTOMER
The best customer service by the team of Octavio
4/12/2025
Michael B. VERIFIED CUSTOMER
I was originally told if anything it would be $200 to diagnose my problem. Then I got a call stating that it was the sensor and I paid for that service later on it ended up not being the sensor and my service engine light soon came on again Then I had to call up and was reassured that my next service would be free and the next service ended up being the valve that needed to be replaced and when I got there, my bill was not free only a 10% discount and ended up costing me another $400 Which was not cool because I expect diagnosis not just remove and replace parts hoping to fix a problem
4/12/2025
Tyrone C. VERIFIED CUSTOMER
I definitely was not satisfied with my visit this time. When I talked to Moe he said my vehicle would be ready when I got there. I waited over 45mins they said my vehicle was at another lot when they brought it it was not my vehicle it was someone else vehicle so I had to wait till they found mines. I was also promised by Moe a full tank of gas it was not on full so again I had to wait till they got the gas. Moe said they needed to drive my vehicle a 100 miles which ended up being a 140 miles so no I am not happy with this service at all very disappointed.
4/12/2025
Mayra E. VERIFIED CUSTOMER
Jonathan was very courteous and helpful.
4/12/2025
Irma P. VERIFIED CUSTOMER
Had a great experience at West Covina Honda. Andrew was very professional and knowledgeable. I refer everyone that is looking to buy a vehicle to West Covina Honda.
4/12/2025
Mary W. VERIFIED CUSTOMER
Thank you, Sal, for your attention to detail.
4/12/2025
Deborah M. VERIFIED CUSTOMER
Trevor did an excellent job communicating with me today the needs of my car the timing and expectations. I greatly appreciated that! He was also very prompt with getting back to me answers to what seemed like routined questions. Thank you. This is my first Honda. I love it!
4/12/2025
Rachel I. VERIFIED CUSTOMER
He was wonderful. Thank you.
4/12/2025
Jose B. VERIFIED CUSTOMER
The work on my Honda was done in a professional and speedy time.
4/12/2025
Colleen /. VERIFIED CUSTOMER
Viviana is very helpful and provided excellent customer service
4/12/2025
Yvonne L. VERIFIED CUSTOMER
Many thanks to Benito for his excellent services very over the years.
4/12/2025
Michel B. VERIFIED CUSTOMER
Excellent service
4/12/2025
Henry A. VERIFIED CUSTOMER
Everything was great. Thank you for the rides to and from the dealership. Candice did an excellent job coordinating the work to be done. Very professional service.
TY.
4/12/2025
Virginia K. VERIFIED CUSTOMER
Trinity Guzman has been my service advisor for several years now. She has always provided excellent service.