Always amazing service from Norm Reeves Honda West Covina. I live in Anaheim and it is worth the drive.
4/16/2025
Joseph V. VERIFIED CUSTOMER
Ram is amaziing
4/16/2025
Dennis T. VERIFIED CUSTOMER
Alberto has great customer service and he entrusted me that my vehicle would be clean and properly taken care of customer service with all the services that I have to do for a 60,000 mile check up and he personally take care of things that I asked him to do your hose blew out my engine he did that I appreciate everything Abril did for me thank you so much for swagging you need him he’s a keeper sincerely Dennis T
4/16/2025
Vern W. VERIFIED CUSTOMER
Candice was great. She kept me updated on the status of my vehicle and when additional service was required she gave me my options and an accurate time frame on how long everything would take which was crucial because I had to go to work in the afternoon.
4/16/2025
Sandra B. VERIFIED CUSTOMER
Ariel was fantastic and very helpful. Very good experience.
4/16/2025
Walter M. VERIFIED CUSTOMER
You're welcome Trevor is a great conduit for your business
4/16/2025
Fidian A. VERIFIED CUSTOMER
Fast service but to expensive
4/16/2025
Shereen A. VERIFIED CUSTOMER
Thank you for your help
4/16/2025
Miguel M. VERIFIED CUSTOMER
Amazing work and fast! She kept me informed and even let me know about some extra things the car needed.
4/16/2025
Roxanne K. VERIFIED CUSTOMER
Excellent service!
4/16/2025
Michael S. VERIFIED CUSTOMER
It took 2 hours for a oil change
4/16/2025
Margarita J. VERIFIED CUSTOMER
Joshua was very nice and i was very happy that my car was serviced on a good timing … and everything work fine , and i say this because I had a really bad experience at Toyota at lemong grove but I should’ve gone to that location I happy to be back to Norman Reeves Toyota …
4/16/2025
James N. VERIFIED CUSTOMER
We get great service, they communicate with us as needed and work in a timely manner
4/16/2025
Maria S. VERIFIED CUSTOMER
Yes he was really nice and explained everything good.
4/16/2025
Jason J. VERIFIED CUSTOMER
Robert was the best service writer I’ve had in a while. He was knowledgeable, made me feel heard and kept me updated while my vehicle was in service. Thank you Robert.
4/16/2025
Tracy L. VERIFIED CUSTOMER
Great service, friendly staff very nice clean and comfortable facility to wait in And very timely with the service very pleased thank you
4/16/2025
Phorp S. VERIFIED CUSTOMER
Excellent service.
4/16/2025
Aaron C. VERIFIED CUSTOMER
Great service
4/16/2025
Catalina B. VERIFIED CUSTOMER
Miscommunication. When the appt was set I was told it would be 2-4 hrs. When i dropped it off they said it would take all day (9 hrs). When i asked Denise Lopez about it I got an attitude via text.
"car will be done at 5pm like i said in the morning
-- Denise Lopez"
Not acceptable way to professionally speak with a customer. With Toyota Im surprised this is tolerated at all. I will go to another Toyota dealership from now on.
4/16/2025
Katherine M. VERIFIED CUSTOMER
Juan was polite and answered all my questions toy satisfaction.