Excellent job and service , and Alex was very helpful
4/27/2025
Kennth . VERIFIED CUSTOMER
I was there over 4 hours for an oil change & an AC diagnostic. I had a scheduled 9am appointment & had to call @ 1pm to check on the status & oil change hadn’t even been done yet. The service person had only lame excuses. The paperwork shows that I even declined some work due to time so not all A1 service was completed. Very disappointed & unacceptable. Do better Honda.
4/27/2025
Charnold K. VERIFIED CUSTOMER
Tony is a great asset to your team. He listened to my concerns, confirmed the issues seriously, set clear expectations, and communicated well with me through out the service.
4/27/2025
Kay H. VERIFIED CUSTOMER
I really appreciated Arbenz helping me yesterday. He was very pleasant and helpful .
4/27/2025
Edwin A. VERIFIED CUSTOMER
Rafael provided excellent customer service. We are very pleased with our first service appointment. Thank you!
4/27/2025
Edwin R. VERIFIED CUSTOMER
They had told me my car was ready and parked in the front. I walked the lot and could not find my car found out that the car was still in the back once they brought it to the front they did not reset my service light.
4/27/2025
Sherri W. VERIFIED CUSTOMER
Michael Fernandez was terrific. He explained everything and was very responsive to my questions. Unfortunately, my experience with assistant sales manager, Sean, was not a good one. I would like to speak with Kevin, the service manager on Monday about that communication. Thank you.
4/27/2025
Katty I. VERIFIED CUSTOMER
Great service, communicative, and suggested what my car needed.
4/27/2025
Julie . VERIFIED CUSTOMER
Everyone was very nice and helpful especially John
4/27/2025
Anthony M. VERIFIED CUSTOMER
Great customer service
4/27/2025
Jonathan B. VERIFIED CUSTOMER
Please stop texting me on selling my car when I come in for service. This is the single reason I may stop coming in to your dealership. It’s insulting and annoying.
4/27/2025
Shannon S. VERIFIED CUSTOMER
Great customer service at this location every time!
4/27/2025
Santa B. VERIFIED CUSTOMER
Ernest is amazing! Philip has the best service team possible!
4/27/2025
Cindy G. VERIFIED CUSTOMER
The level of customer service was exceptional.
4/27/2025
Bich N. VERIFIED CUSTOMER
Great service
4/27/2025
Matthew C. VERIFIED CUSTOMER
Benito Torres is the best. My next car will be a Honda because of his quality service and trustworthiness.
4/27/2025
Cathy G. VERIFIED CUSTOMER
Vivi did a great job from start to beginning. everyone else in H.onda was a dismal awful experience. no one picked up the calls. after I went in for a simple oil and filter change and tire rotation I get a free page ext with almost $800 of extras ,"very important for me to do" on a 5000 mi car 3 years old so way over sell they never notified me about recall everything else about Honda I'm very disappointed in everyone else but Vivian did a great job
4/27/2025
Deborah W. VERIFIED CUSTOMER
Very helpful thank you Louie
4/27/2025
Lynn D. VERIFIED CUSTOMER
Great
4/27/2025
Tam N. VERIFIED CUSTOMER
I have an appointment for an oil change at 1 p.m. and have been waiting for 1 hour and 45 minutes to finished it. Almost 2 hours. The wait is too long.