The Car Group

Trevor was very helpful and straightforward with all of the repairs needed with my car.

I am happy either way the service Rudolph provided. He was very helpful and kept me updated throughout the process of the service. Thank you.

Thanks for his excellent service and professionalism. Good experience.

Friendly, professional

Ivette Rodriguez very knowledgeable. Courteous kept me well. Informed a major asset to Honda dealership she is..

Zero communication. A routine service took 4hrs and the shuttle took over 1.5hrs from request to arrival. I barely made it to daycare for pick up before it closed.

Very good service Richard thank you

Excellent

Great oil change service! Big thanks to Mr. Manny Sanchez for the excellent customer care. Fast, honest, and thorough. Highly recommend.

The service adviser Candice did a excellent job on my vehicle. Very satisfied. Thank you.

Service consultant, Bryan, was very personable and helpful. The wait was a bit long because it was busy but all of the staff were working hard.

I had experience great customer service, the staff manager Manuel and Genaro were very helpful and professional.

Jayden has been very helpful

I was incredibly pleased with the service that I received with Tony Caballero! He went above and beyond to help me receive the best care for my car!

The representatives were not polite or professional nor did the rep disclose the diagnostic fee up front. I had to ask before I unfortunately had to decline some services. People always say, “Don’t take your car to the dealer for maintenance,” and unfortunately this experience solidified that statement. We brought it in for a recall but the lack of quality customer service made for an unpleasant experience. I was mistaken about the recall and when I asked if the warning light was due to the recall, the reps attitude and tone in his answer made me feel like I was stupid. It was as if my service was disrupting their morning. A smile, a warm greeting and causal pleasantries would go a long way when people already seek maintenance elsewhere. Service matters not just repairs. The guy at the drive up wasn’t any better. “Can you move your car over there because we’re busy here.” He could’ve said that a lot more professionally or even offered to move it. This was just unfortunate all around. Hopefully customer service can improve especially when competition is everywhere and dealerships are already known to have higher prices. What’s going to set you apart with returning customers is how you treat them and not solely the prices you charge.

John is role model in the service industry He does the job well done. I appreciate all you do.

Nice service

Sam Tung has done a professional service on my 2019 Odyssey. He has the knowledge & manner to provide an excellent customer experience.

Benito was my favorite service representative. I will be requesting him next time i come back in!!!

Rudolph Wilson was extremely professional and helpful. Great customer service. Thank you.