Mr. Raygoza was professional, courteous, and personabe. He explained the services needed for my vehicle, and even recommended to have A/C service that was covered under warranty, in prep for the summer months. He empathized with me being a little tired of the wait time for my vehicle,and informed me of the shuttAt the end of it all, I left there feeling satisfied with the work of the service team and my interaction with Mr. Raygoza.
6/4/2025
Barbara B. VERIFIED CUSTOMER
Ernesto is a very friendly guy and gave me prompt service. Thank you.
6/4/2025
Gilbert C. VERIFIED CUSTOMER
Manny Montoya was very professional! As soon as I got there, he attended to me right away. He told me what my recall was for and how long it would take. Answered any questions I had regarding my car. Even the small talk was good. Shared a few things in common and it became a good conversation. Definitely will be going back and asking for Manny next time!
6/4/2025
Michelle D. VERIFIED CUSTOMER
He was very professional and easy to work with. Thank you!
6/4/2025
Robert M. VERIFIED CUSTOMER
Extremely professional
and prompt service.
6/4/2025
Yodyeam P. VERIFIED CUSTOMER
Not trying to push or sell unnecessary instead provide recommendation. That’s what I really like . I would always going to come here for service long term.
6/4/2025
David N. VERIFIED CUSTOMER
Excellent service by vivianna
6/4/2025
Terry A. VERIFIED CUSTOMER
I was told the cost would be around 250 but I spent 350. I was told the time would be two hours. I was never checked up on till three hours. And the alignment was not till that time.
6/4/2025
Malock S. VERIFIED CUSTOMER
Just misspelling my name - it’s Ma-lak not Malock
6/4/2025
Ciana S. VERIFIED CUSTOMER
Sal was very friendly and kind and very attentive to make sure I got my situation fixed and a speedy process
6/4/2025
Scott T. VERIFIED CUSTOMER
Nicole was great! My car was ready early!
6/4/2025
Michael A. VERIFIED CUSTOMER
Ramez thoroughly explained the details of all the service provided for my vehicle. He also updated me on the service that would be needed in the future. Both were very helpful to me. He also volunteered some paint touch up body work through Honda.
6/4/2025
Sheri E. VERIFIED CUSTOMER
I live in Irvine, much closer to another Honda dealer, and I choose to drive to Huntington beach bc I love the staff and the service there so much! I always request Tony Lagos, we've built a kinship over the many years, however when Tony is not there I have had great experiences with the other techs,including Clayton Einck!
6/4/2025
Carlos G. VERIFIED CUSTOMER
Jorge and then team were fantastic. Thanks for the service.
6/4/2025
Randall H. VERIFIED CUSTOMER
Kyle Kyle did a great job really appreciate the time he spent. I will use him in the future
6/4/2025
Gary E. VERIFIED CUSTOMER
Thanh is always extremely knowledgeable and helpful.
6/4/2025
Nathanael M. VERIFIED CUSTOMER
Mr. Holt was courteous and professional, explained a
in details the work done to my car.
6/4/2025
Edward W. VERIFIED CUSTOMER
Yes Kyle did an excellent job and he took very good care of me and the vehicle was outstanding when I received it back!
6/4/2025
Mauricio E. VERIFIED CUSTOMER
Great customer service
6/4/2025
Phillip J. VERIFIED CUSTOMER
I trust Norm Reeves Honda in Downey and only Norm Reeves Honda for any type of service on my car. Although I can go to any other mechanic and probably pay less its not the same for the peace of mind I get knowing that my car is professionally serviced and the work is guaranteed
Thank you