I like this Toyota location. I live minutes from the Main Street dealership, which is on Main Street. Awful service there. San Diego/Mission Valley location is thorough, and don’t push services.
6/4/2025
Caryn M. VERIFIED CUSTOMER
Ramez was very informative and didn't suggest services that didn't need to be done yet like I've experienced at other dealerships. He was kind and explained things in a manner in which my daughter was able to understand. I will definitely be asking for Ramez the next time we take her car in.
6/4/2025
Stanley C. VERIFIED CUSTOMER
I ask for a complementary car charge for my EV. Was told No.
6/4/2025
David R. VERIFIED CUSTOMER
Very satisfied with the service we received from Clayton. He was professional, friendly and up-front to work with and appreciated his assistance.
6/4/2025
William W. VERIFIED CUSTOMER
Awesome
6/4/2025
Jose R. VERIFIED CUSTOMER
I am very thankful that Leo Lazcano is my service advisor. He does an excellent job. Goes above and beyond to make sure. I am satisfied as a customer with excellent service and an extraordinary customer service. He is very informative on what goes on with my car and Explains very well.
Enough for me to understand every time I have a concern. about my car. The times i have been to Cerritos Honda. He has always made it so easy for me.thank you Leo
6/4/2025
Mark M. VERIFIED CUSTOMER
Andrew was really great when I went to service my vehicle although there were complications during this process Andrew was very attentive and went above and beyond in helping me getting my car serviced here. I would definitely come back to service my car here again with Andrew especially 10/10!
6/4/2025
John B. VERIFIED CUSTOMER
I am always confident with the way Joseph handles the needs of my honda. He is very experienced and competent and friendly.
We appreciate this kind of personal support for our honda!
Thanks again Joseph!
J Bruner
6/4/2025
Conrad T. VERIFIED CUSTOMER
Very pleased with the service department. Manny Montoya answered all my questions. And very knowledgeable on my Honda. Will definitely will be going back! 10/10 The service on my car was done in 2 hours very satisfying. Thank you Norms Reeves Honda!
6/4/2025
Frank N. VERIFIED CUSTOMER
Kevin provided excellent customer service and streamlined the the entire process to make it painless, efficient, and quick-out-the-door (regarding paperwork).
6/4/2025
Larry D. VERIFIED CUSTOMER
Very prompt and courteous . Took care of extra debt removal same day.
6/4/2025
Madison P. VERIFIED CUSTOMER
Amazing job explaining everything in detail!
6/4/2025
Christopher M. VERIFIED CUSTOMER
Benito was helpful trying to diagnose the weird issue I was seeing with my car's entertainment system. He gave me clear expectations about how long the service would take, and gave me the right info should I need to follow up. Very helpful!
6/4/2025
Samuel R. VERIFIED CUSTOMER
Will do
6/4/2025
Lorena R. VERIFIED CUSTOMER
Thank you for your help, Manny.
6/4/2025
Jeffrey V. VERIFIED CUSTOMER
Very friendly worker’s
6/4/2025
Catherine N. VERIFIED CUSTOMER
Kevin was very professional and offered me a ride home before I even asked. Exceptional customer service!
6/4/2025
Robert N. VERIFIED CUSTOMER
I appreciate the updated status of the vehicle service.
6/4/2025
Ashley B. VERIFIED CUSTOMER
Honestly I was super satisfied with the service Ernesto was super friendly welcomed me with a big smile. They were super fast.