I owe $4000 more than you offered. So you are asking me to concede my car and still owe $4000. Does that sound like a deal to you? I have low mileage too.
Unimpressed
6/5/2025
Nancy S. VERIFIED CUSTOMER
She was extremely professional and communicated everything promptly!
6/5/2025
Sharon J. VERIFIED CUSTOMER
Karina was polite and efficient.
6/5/2025
Lisa B. VERIFIED CUSTOMER
Benito Torres was very helpful!
6/5/2025
Jill M. VERIFIED CUSTOMER
I appreciate Jessica following up with everything, especially after the difficulties with trying to make an appointment the day before
6/5/2025
Victoria J. VERIFIED CUSTOMER
Customer service off the charts!
6/5/2025
Nelly C. VERIFIED CUSTOMER
None
6/5/2025
Jose Javier. VERIFIED CUSTOMER
The time they made me waste was priceless. I arrived at 11:18 am without an appointment and they had 3 cars in front of me, so they would have given me the car by 2 pm at the latest. I had to ask someone about my car and 30 minutes later they told me that I had to change a part, that is, almost 3 and a half hours with nothing resolved.
6/5/2025
Rachel R. VERIFIED CUSTOMER
The service was great and they kept updated about my car
6/5/2025
Veronica A. VERIFIED CUSTOMER
Leo makes everything easier to understand the situation with my car service. That’s why I keep going back and asking for Leo
6/5/2025
Betty K. VERIFIED CUSTOMER
Mr Barr is what makes business successful. I only wish there were more Mr Bart’s!
6/5/2025
Tiffany T. VERIFIED CUSTOMER
Amazing service
6/5/2025
Phyllis M. VERIFIED CUSTOMER
Jesse is such an asset to your Honda Service Department. Friendly and efficient. I appreciated that he kept me posted on the progress of the repairs on my car, as I waited in the lobby. Dealing with him was a positive experience
6/5/2025
Cecilia T. VERIFIED CUSTOMER
Nathaniel is knowledgeable. He answered my questions without making me me fell self conscious
6/5/2025
Inoke T. VERIFIED CUSTOMER
Weve been serviced by Ernesto before and like always, he delivered top notch service. He's very kind and helpful whenever we come in
6/5/2025
Sonia S. VERIFIED CUSTOMER
I was in and out without any delay or complications. My car was given an oil change.
6/5/2025
Jorge G. VERIFIED CUSTOMER
Thanks always courteous and fast!
6/5/2025
Lidia M. VERIFIED CUSTOMER
Trinity Guzman is Amazing. I trust her completely. This is my second Honda being serviced at Norm Reeve, and she always takes such good care of my needs with my Cars.
6/5/2025
Molly K. VERIFIED CUSTOMER
Every interaction feels like you are trying to scam me, the customer: from charging me $150 to help set up car play, to repeated spam texts to buy the car you JUST sold me back, pretending that my check in time was an ‘appointment’ and finally just the general attitude of every staff member I interacted with. The culture at your location is horrific, you don’t see customers as human beings, and if I didn’t have to because I like the product I would never step near you all.
6/5/2025
Victor G. VERIFIED CUSTOMER
For one thing it took too long to service, and the other thing was that I requested to get it washed and it wasn’t, so I didn’t want to wait another hour…