Was told it would be 90-120 mins. Was almost 4 hours. I chose to wait based on the earlier time commited.
8/25/2020
GREGORY B. VERIFIED CUSTOMER
Terry does a great job. Give her a raise.
8/25/2020
ELI L. VERIFIED CUSTOMER
Expensive repair needed, but very happy with experience.
8/24/2020
Sarah S. VERIFIED CUSTOMER
Very helpful and responsive
8/24/2020
JOHN C. VERIFIED CUSTOMER
Very efficient and kept me informed frequently as to progress and provide pictures of issues .
8/24/2020
GARY P. VERIFIED CUSTOMER
Thank you
8/24/2020
JAMES S. VERIFIED CUSTOMER
Very efficient!
8/24/2020
Josef H. VERIFIED CUSTOMER
Ms Brown always takes an extra step to ensure my vehicle is serviced 360.
8/24/2020
Jay E. VERIFIED CUSTOMER
Always a pleasant experience.
8/24/2020
Jillian M. VERIFIED CUSTOMER
Thank you for your excellent customer service.
8/24/2020
Keith A. VERIFIED CUSTOMER
Complimentary car wash was not completed when I arrived to retrieve my vehicle.
8/23/2020
Robert W. VERIFIED CUSTOMER
Thx
8/23/2020
Sean M. VERIFIED CUSTOMER
Thank you!
8/23/2020
ROSALIA D. VERIFIED CUSTOMER
I requested that they check the engine because I feel as though the engine it's not working properly I drove A lender car and the performance was outstanding versus my car I will be calling tomorrow to address the situation because I feel as though they did not not written on my paper
8/23/2020
Byron R. VERIFIED CUSTOMER
I think that Fred Ben’s should have a complementary car wash. I am not sure if the COVID19 prevents that from being a reality but it is needed.
8/23/2020
Vyacheslav O. VERIFIED CUSTOMER
Truck has some issues coming up next day. Service try’s fix it but problems come back again. Second month they waiting parts to fix it. Front collision camera goin crazy sending massage every 5-10 min very annoying. Back up camera working just couple days in week.
This is my 4th F250, I’m very happy with all my previous trucks, but this one so far not what I expected.
8/23/2020
Michele T. VERIFIED CUSTOMER
Always timely and efficient and very friendly
8/22/2020
George N. VERIFIED CUSTOMER
Worst communciati I'll n ever, and attitude given when I questioned the lack of communication. I had to call EVERYTIME The first two days to find out what was happening with my vehicle. When I asked why, i was given nothing but attitude and smart aleck answers. And i have the texts messages to prove what i am saying with the attitude.
8/22/2020
Nicole C. VERIFIED CUSTOMER
Mark was very thorough and persistent when it came to taking the time to duplicate the issue I was having. Great service!