Will was exceptional. He was courteous, knowledgeable, and very helpful with my service experience.
9/29/2018
Rita V. VERIFIED CUSTOMER
My service representative was very nice and very helpful. I really appreciated how he listened and very informed on my questions.
9/29/2018
Anna K. VERIFIED CUSTOMER
Thank you for your prompt and timely service.
9/29/2018
Barbara B. VERIFIED CUSTOMER
Rodrigo did a awesome job today. With the exception of how long it took I would rate the experience today a 9-10. If it hadn’t been for the nail found in my tire would have rated a definite 10.
9/29/2018
Mr. Randy. VERIFIED CUSTOMER
Rodrigo was the best of help. Very professional and provided the extra mile in service.
9/28/2018
Tamara R. VERIFIED CUSTOMER
I was told I needed tires and I approved it. An hour or so later Daniel came back and said they may not have the tires in stock. After another 1/2 hour he came back and said one of the four tires had a flat spot. I would have thought the inventory would have been verified before I was provided with options. So I spent from 3 PM to about 5:30 PM only to be booked into a loaner car and have to return to pick up my CR-V the following day.
9/28/2018
Jean F. VERIFIED CUSTOMER
Issac was polite, efficient and helpful.
9/28/2018
Matthew H. VERIFIED CUSTOMER
Jeremy is a terrific service advisor. I have had multiple experiences with him between Hendrick Acura and now at Honda of Concord. He is professional, friendly and thorough. I am extremely pleased with the service I received on my recent visit now that my Ridgeline is running like new again. He and Michael Veleke make an amazing team!
9/28/2018
Debra N. VERIFIED CUSTOMER
Isaac was absolutely awesome! On a 1-10 scale he s a 15!
9/28/2018
Donnie O. VERIFIED CUSTOMER
Service was great! Everyone friendly. We appreciate the service!
9/28/2018
Christina B. VERIFIED CUSTOMER
Fast..kind workers..
9/28/2018
Edward W. VERIFIED CUSTOMER
Will did an awesome job helping me today
9/28/2018
Laura S. VERIFIED CUSTOMER
Minus the fact the service department forgot to fill up my windshield wiper fluid...very disappointed.
9/28/2018
Angela M. VERIFIED CUSTOMER
Mr. Issac Powell deserves an excellence award for being very help, always courteous, highly professional et al. Thanks, Honda for having such a great person on your team!
9/28/2018
Gene H. VERIFIED CUSTOMER
Waited 2 3/4 hrs with no one talking to us until I went out to inquire. Finally offered shuttle to o.garden..”wait 10 mins”, wrong 40 mins; we declined. Had an appt. that didn’t mean anything. EST 40+ people waiting and we were last one standing. I am so disgusted with your svc I’m considering trading the van with less than 5m miles. We left your facility with complete contempt for your very poor consideration of us!!! This was our first visit for service and you made a lasting impression. I have to come back or trade; and don’t like either option.
9/27/2018
Tom W. VERIFIED CUSTOMER
Isaac is excellent
9/27/2018
Franklin F. VERIFIED CUSTOMER
Everything went great.
9/27/2018
Lydia I. VERIFIED CUSTOMER
Great service all around. Especially grateful to the mechanic, Ryan, who was able to diagnose my car correctly and with so much care.
9/27/2018
Dwight D. VERIFIED CUSTOMER
Yes
9/27/2018
Eric E. VERIFIED CUSTOMER
Isaac was very helpful !! He is a Great attribute to the Honda Of Concord dealership.