Shacoya Richardson is your best employee running the service department. If she is not considered a manager, she should be.
11/14/2018
Clyde L. VERIFIED CUSTOMER
Always great service.
11/14/2018
Henry R. VERIFIED CUSTOMER
Thank you
11/14/2018
Rosemarie V. VERIFIED CUSTOMER
Always a wonderful experience with Honda Concord. Everyone treats you like family
11/14/2018
Suhiab A. VERIFIED CUSTOMER
Quick and efficient service
11/14/2018
Kalanya M. VERIFIED CUSTOMER
10/10
11/14/2018
Peter P. VERIFIED CUSTOMER
Excellent
11/13/2018
Tamika L.. VERIFIED CUSTOMER
Everything went well. It was extremely busy, but it was a Saturday also. Daniel, the service provider was excellent and he provided great customer service. I also appreciated the discount, any little thing helps.
11/13/2018
Billy S. VERIFIED CUSTOMER
As always, first class service!
11/13/2018
Teri L. VERIFIED CUSTOMER
I was helped immediately.
Friendly customer service.
11/13/2018
George R. VERIFIED CUSTOMER
Cullin, was very polite, and helpful. He was very helpful to me.
11/13/2018
Ramon S. VERIFIED CUSTOMER
Excellent service delivered by Daniel Leimbach. I was taken care of quickly and was on my way in a timely manner.
11/13/2018
Pat H. VERIFIED CUSTOMER
Courteous, accommodating.
11/13/2018
Monica M. VERIFIED CUSTOMER
Daniel listened to my concerns. Seemed knowledgeable about them and was able to explain what will take place to assess my concerns and resolve the issues
11/13/2018
Marsha P. VERIFIED CUSTOMER
Perfect !
11/13/2018
James B. VERIFIED CUSTOMER
It really shouldn’t take over two hours to get an oil change when you have an appointment.
11/13/2018
Jeffery L. VERIFIED CUSTOMER
I asked twice to go to the mall to handle a few things instead of sitting at the dealership. I initially was told I’d have to wait a whole hour for 12 noon because the driver had just left the mall which is hardly 3 mins away. I waited until 12 and still nothing. At 12:36, my rep comes in and realized I hadn’t been taken to the mall but the concern was moreso on how I could spend more money on a tire. I’d think spending right at $400 would warrant a simple drop off at the mall but apparently the concern is how much money can be made. I’m highly disappointed in this first experience being that it was such a simple request.
11/13/2018
Lisa A. VERIFIED CUSTOMER
My visit was due to a recall on my CRV, I drove three hours Saturday morning. To my surprise, the service department didn’t have the part in stock and I wasn’t notified or even told that morning. I found out after the service department checked my CRV and found it needed a battery and a few other things. When I was paying for the service, I asked if the recall had been taken care of, but she didn’t answer. I ask again and she said, They didn’t have the part in stock and it would have to be ordered and she could reschedule me.” I stated, “I live three hours away.” Please have integrity and tell clients up front. Sincerely, Lisa A
11/12/2018
Ronnetta D. VERIFIED CUSTOMER
I love dealing with Jessica. Her knowledge and customer service are excellent.