We recently brought our Honda Civic Type R for service and to utilize the extra warranty we purchased for the tires/rims. From the moment Shacoya answered the phone, she treated us with the upmost respect and professionalism. She made sure that every need was met and that we had peace of mind in knowing we’d be kept in the loop on our vehicle. Thank you for your A+ customer service and reassures our purchase with Honda of Concord... Thank you Shacoya.
Mr. and Mrs Byrd
2/20/2019
Jane T. VERIFIED CUSTOMER
Very good
2/20/2019
Cindy A. VERIFIED CUSTOMER
It's always a great visit when I come to Hendrick Honda! Larry has exceptional customer service and a willingness to help.
2/20/2019
Susan D. VERIFIED CUSTOMER
Jessica Poteet is always very good to work with as she explains everything
2/20/2019
Carolyn S. VERIFIED CUSTOMER
Will gave me excellent service
2/20/2019
Kirk L. VERIFIED CUSTOMER
My service advisor Daniel Smith is knowledgeable and personable and provide me with a stress free and enjoyable service experience of the highest caliber. I highly, highly recommend him and Honda of Concord.
2/20/2019
Donna B. VERIFIED CUSTOMER
Have been with Honda since 2011 will always be Honda’s customer.
2/20/2019
Andrew G. VERIFIED CUSTOMER
Ms Shacoya, was very professional as always, she kept me informed about my vehicle throughout the process an she offered assistance if I needed it. I am very satisfied.
2/20/2019
Reggie A. VERIFIED CUSTOMER
Thumbs up
2/20/2019
Cassandra H. VERIFIED CUSTOMER
Isaac Powell is an awesome advisor:)
2/20/2019
Sandy F. VERIFIED CUSTOMER
Integrity,continuity and commitment are the hallmarks and defacto standard model of Honda Motor cars.... Hendricks,Jessica,and the mechanic attending our Honda Motor car service are exceptional representatives of that same standard application....
2/20/2019
Richard C. VERIFIED CUSTOMER
Great job by the service rep.
2/20/2019
Brooke B. VERIFIED CUSTOMER
Jeremy went above and beyond for me and my car. Thank you again, Jeremy!
2/20/2019
Judith F. VERIFIED CUSTOMER
Great service, very nice people every time that My car need a service. ????????????
2/19/2019
Sharon L. VERIFIED CUSTOMER
Daniel was awesome to me he got me i and out. And he even did a comparison coupon for me cheaper..
2/19/2019
Angela P. VERIFIED CUSTOMER
Jeremy provided excellent service. He updated me on future work that will be required and took care of the immediate vehicle maintenance needs.
2/19/2019
Melissa P. VERIFIED CUSTOMER
Daniel provided great customer service and service recovery.
2/19/2019
Norma B. VERIFIED CUSTOMER
Wonderful service.
2/19/2019
Edward F. VERIFIED CUSTOMER
Bert Lumpkin was very helpful, addressed all my issues and presented himself in a professional and cheerful manner. When my car was finished he explained everything that was done and checked to see if I had any questions. He gave me his card and told me if I had any questions or problems to contact him. It was as pleasant experience.