Thank you Chastity for all your help with an awkward situation. You went above and beyond making sure I was taken care of.
11/14/2025
Sharnai H. VERIFIED CUSTOMER
Leo is the BEST service consultant through my years at Sierra and Goudy Honda. He has been so helpful through my entire process of the goodwill repair for my transmission. Also would like to thank Jim, the service department manager, for initiating the process and hearing my side of the story. Both are amazing help. Respectful gentleman and excellent customer service.
11/13/2025
Veronica L. VERIFIED CUSTOMER
My pilot starts to shake when driving down hill and pressing the brake, I had this issue back in 2023
Diamond Honda replace the routers, I believe it was the front
It was fine after they replaced them
Not it started to do it again, we visit family to Hesperia CA back in August and it started to do the shaking while breaking on downhill. We went in September again to Hesperia CA and the Pilot did it again.
I mention this to Daniel T. He wanted to charge me for front brakes and for inspection and I said no because I have warranty
He didn’t even bother to check what kind of warranty I have he just said it will not cover what he suggested to do to the Pilot. It was toooo much money!
I just did the maintenance service the Pilot needed
I called the warranty company and they said why didn’t the service department did not reach out to them to tell the warranty what exactly the Pilot needed and they will let the service department (Daniel T.) what is covered or not.
11/13/2025
Jimmy H. VERIFIED CUSTOMER
All service was professionally provided as promised with the addition of welcomed mobile text updates.
11/13/2025
Lawrence Mun. VERIFIED CUSTOMER
I'm extremely satisfied with the service Gouda Honda has performed over the past 20 years. Im equally satisfied with Leonado's professionalism and recommendations of service needed for our 2015 Honda CRV. I will continue to rely on Leonardo and Goudy Honda service for years to come.
11/13/2025
Manuel M. VERIFIED CUSTOMER
Service is the best and excellent customer service from David Vasquez and his team . I recommend him to all my friends and family to ask for David Vasquez to help with any issues.
Thank you for your care for my vehicle.
Manuel M
11/13/2025
Ling Y. VERIFIED CUSTOMER
Wilson Yu’s service is excellent.????????????????
11/13/2025
Julie O. VERIFIED CUSTOMER
Wilson was very helpful and answered all my questions. Very nice and informative. My treatment there was excellent
11/13/2025
Jose G. VERIFIED CUSTOMER
tanks Guy's ????
11/13/2025
Raymond F. VERIFIED CUSTOMER
Thank you Andy great experience.
11/13/2025
Carla H. VERIFIED CUSTOMER
Thank you Wilson.
11/13/2025
Maria R. VERIFIED CUSTOMER
Excellent service and attention to detail. Very friendly as well.
11/13/2025
Kendall P. VERIFIED CUSTOMER
Great service
11/13/2025
Elizabeth E. VERIFIED CUSTOMER
Everyone was very professional
11/13/2025
Sandy G. VERIFIED CUSTOMER
Andy provided great costumer service!
11/13/2025
Linda W. VERIFIED CUSTOMER
Satisfied with the service & Wilson is helpful in responding to my inquiries.
11/13/2025
Larissa D. VERIFIED CUSTOMER
The wait was too long, but other than that it was a good experience. He didn’t try to hard sell me on things like others in the past.
11/13/2025
Sunly Y. VERIFIED CUSTOMER
As always, David delivered outstanding customer service. Excellent in all categories!!!
11/12/2025
Michael F. VERIFIED CUSTOMER
Chastity was great in coordinating the repair.
11/12/2025
Michael G. VERIFIED CUSTOMER
I appreciated very much the promp service, and the detailed explanation of the work done to my CRV.