Mike FOGT is the perfect example of extraordinary Customer Service!
He was welcoming, explicit, understanding and courteous.
He quickly understood my rattled explanation of my car alarm system
He addressed and repaired the problem.
Edward in the Parts Department also was explicit understanding and courteous in addressing and replacing the car remote control battery.
Provided transportation to ease the inconvenience of being without a car.
I will gladly return to Goudy Honda. The two gentlemen “saved the day”
Gratefully,
Dolores C
5/6/2023
Dwight B. VERIFIED CUSTOMER
Done in a timely manner.
5/6/2023
Donna B. VERIFIED CUSTOMER
He was efficient, friendly and helpful and kept his promises. He’s a definite keeper
5/6/2023
Ruth V. VERIFIED CUSTOMER
Solamente decirles que estoy satisfecha..
5/6/2023
Maria V. VERIFIED CUSTOMER
Wilson is wonderful, and he helped me a lot
5/6/2023
Tomomi S. VERIFIED CUSTOMER
Thank you Daniel. I truly appreciate your kind and professional service. I was very sorry and shocked that condenser was covered by extended warranty but evaporator was not covered and I had to pay $577.00. I was not happy about this expense; however, I totally understood and accepted because of Daniel’s kind service and detailed explanations. So, I am happy overall. Thank you.
5/6/2023
Karen L. VERIFIED CUSTOMER
Thanks!
5/5/2023
Arthur S. VERIFIED CUSTOMER
Leo gave exceptional service!
5/5/2023
Rafael V. VERIFIED CUSTOMER
Mr wing was very helpful and answered all my questions and I would come back if there was anything wrong with my car thanks
5/5/2023
Aliyah A. VERIFIED CUSTOMER
David is very patient in answering questions and going through the step by step process of the servicing.
5/5/2023
Chi Y. VERIFIED CUSTOMER
Very friendly and helpful
5/5/2023
Alexander M. VERIFIED CUSTOMER
Great customer service. Vehicle was done before time given will return
5/5/2023
Karen S. VERIFIED CUSTOMER
Honda employee could not find out what caused the problem and mow I have to go back next week so they can try again. I thought Honda knew the Honda vehicle?
5/5/2023
Jianpei L. VERIFIED CUSTOMER
Good service
5/5/2023
Trung H. VERIFIED CUSTOMER
Verygood
5/5/2023
James H. VERIFIED CUSTOMER
Very good
5/5/2023
Irma R. VERIFIED CUSTOMER
Thank you Leo….????
5/4/2023
Aliyah A. VERIFIED CUSTOMER
David was very informative in the step by step process and kept me updated.
5/4/2023
Hector G. VERIFIED CUSTOMER
Sader was very friendly, helpful, courteous, informative, and professional. He provided an excellent level of customer service.