Daniel was great! However I wasn’t satisfied with the shuttle service. I waited 50 minutes before I got on the shuttle. The driver had no ideas of directions and was making illegal turns since he missed the freeway entrance. He wanted to drop off a passenger that’s further than me first until I pointed it out. Not happy with the shuttle service at all, definitely needs improvement.
2/24/2024
Dulce S. VERIFIED CUSTOMER
Customer service was above and beyond wonderful. Sader was absolutely professional and helpful. He answered every single question I had and explained everything in detail. I appreciate his time and am truly thankful that he was so honest. Unfortunately it’s not easy for a woman to to get an accurate or honest diagnosis on vehicle issues. Thank you!
2/24/2024
Juan Antonio. VERIFIED CUSTOMER
Thank you for everything !! Andy
2/24/2024
Donna B. VERIFIED CUSTOMER
Your Service Dept. was very pleasant towards me and met all my expectations.
2/23/2024
Ruth V. VERIFIED CUSTOMER
Very good experience..
2/23/2024
Myo T. VERIFIED CUSTOMER
Thanks
2/23/2024
Martin H. VERIFIED CUSTOMER
He is doing great for the service this time. I will give him definitely 10/10.
2/23/2024
Ling C. VERIFIED CUSTOMER
None
2/23/2024
Zhibin Y. VERIFIED CUSTOMER
His is good, very nice guy, answer my questions with patience, really helps.
2/23/2024
Guadalupe H. VERIFIED CUSTOMER
David was really great! Always helpful and answers all of my questions or concerns with a positive attitude. I’ve been coming to this location since 2016 and by far this has been the best experience I’ve had. Give this man a raise!
2/23/2024
Christina O. VERIFIED CUSTOMER
He's a great worker
2/23/2024
Brian P. VERIFIED CUSTOMER
David has been very friendly in helping us get our service completed in a quick and amicable way! Thank you!!
2/23/2024
Gregory O. VERIFIED CUSTOMER
Extremely helpful and easy to work with.
2/23/2024
Daniel K. VERIFIED CUSTOMER
Daniel is always very friendly, knowledgeable, and helpful whenever service is needed for our cars. He ensures that we know what is needed for our car and makes sure that everything is done to the highest quality. We know that he will take good care of our car and us whenever we bring our car in for service at Goudy. Thank you, Daniel!
2/23/2024
Ronald C. VERIFIED CUSTOMER
Omar Samir
Answer all our questions
2/22/2024
Jon H. VERIFIED CUSTOMER
My name is Jon H
2/22/2024
Rosalinda M. VERIFIED CUSTOMER
I have been helped by Sader several times & he is always so helpful, friendly & courteous.
2/22/2024
Mary Lou. VERIFIED CUSTOMER
Leo made sure my windshield was replaced and was very professional when he dealt with me.
2/22/2024
Jason W. VERIFIED CUSTOMER
Wilson was direct with the service appraisal? Which I appreciated. He was able to address my questions quickly e.g. length of time for the service, which was on point, and the different waiting areas depending on what I intended to do during service time. Overall, I am happy with the customer service.