Johnny was very respectful & courteous. Thank you Johnny!
7/10/2021
Kristie B. VERIFIED CUSTOMER
Not a very good experience at all today. I specifically asked the service advisor Ricardo Del Rosio at the beginning of my service for the maintenance reminder sticker to be placed in my vehicle only for it not to be done. With that being said, the young man with red hair who did come out to put the sticker on my vehicle, was nothing but rude. He made excuses from the start , saying his boss has been trying to get them to stop doing this. My response to him was, my vehicle does not have a maintenance reminder because it is an older vehicle. He was very unprofessional and at one point said, yeah, yeah, yeah to me. It was quite obvious that he needs some additional customer service training. I feel as though my request was undermined from the start.
7/10/2021
Katherine W. VERIFIED CUSTOMER
My service went quick and easy. Johnny was friendly and knowledgeable
7/9/2021
Mary . VERIFIED CUSTOMER
Rick was very helpful and accommodating. He was very patient and I didn’t feel like he was in a rush to answer all my questions and concerns. I also liked the shuttle service. I didn’t feel inconvenienced at all when I left my car in the dealership.
7/9/2021
Marilyn M. VERIFIED CUSTOMER
Good update communication from Ric del Rosario. Thanks
7/9/2021
Jason S. VERIFIED CUSTOMER
Great job, great customer service.
7/9/2021
Charles T. VERIFIED CUSTOMER
Courteous and quick service
7/9/2021
Norma F. VERIFIED CUSTOMER
Excellent service in general
7/9/2021
Alfonso R. VERIFIED CUSTOMER
Good
7/9/2021
James M. VERIFIED CUSTOMER
Great service
7/9/2021
Richard C. VERIFIED CUSTOMER
Danny is great. He always treats me well
7/9/2021
Ana G. VERIFIED CUSTOMER
They said they check the tire pressure with the service they did to my car they lied they didn’t even check the pressure of the air tires they were un-even all four they had different air pressure I called the Manager let him Know That So they lied to you they tell you they check So How Could you Trusted them?
7/8/2021
Katherine L. VERIFIED CUSTOMER
Great service
7/8/2021
Generoso S. VERIFIED CUSTOMER
I'm very contented with the service. The vehicle was finished earlier than promised.
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7/8/2021
Dung L. VERIFIED CUSTOMER
Fast service and friendly staff will recommend to everyone!
7/8/2021
Abhay R. VERIFIED CUSTOMER
Good Service ! Jesse answered all my questions and addressed any of
my concerns. The service was performed in a timely manner. Thank you.
7/8/2021
Janel C. VERIFIED CUSTOMER
It was a seamless process and Jay explained what procedures were done for my car and if there was anything that I needed to be on the look out for. He also gave me some information on what my car data said about my driving, which was cool!
7/8/2021
Jacqueline A. VERIFIED CUSTOMER
Ric was extremely helpful with my service! I was super satisfied
7/8/2021
Terri H. VERIFIED CUSTOMER
Service was excellent, but would have appreciated a car wash, especially since the car was ready by 9 am and I didn’t pick up until late afternoon.
Sebastian was awesome… friendliest service provider I’ve had at Spreen this far!!