They forgot to restore the headlights. Fan replacement cost seemed excessive.
7/16/2021
Vicki C. VERIFIED CUSTOMER
Very polite and informative service rep… time estimated for my service to take was spot on…
7/16/2021
Oscar G. VERIFIED CUSTOMER
Thank you so much they did a good job. Mr Torres he did a excellent job
7/16/2021
Yudah S. VERIFIED CUSTOMER
Keep Up good work
7/16/2021
Brian M. VERIFIED CUSTOMER
The air bag light in the car came on several weeks ago.A week later I got a recall notice.The air bag was replaced,but I thought at least the light indicator would be reset.I called after leaving your facility and was told that it was most likely another airbag issue.
7/16/2021
Mary P. VERIFIED CUSTOMER
Thanks Jesse.
7/16/2021
Jennyfer M. VERIFIED CUSTOMER
Second time I’ve been helped out by Jesse at Spreen Honda. He’s always really nice, excellent customer service.
7/16/2021
Angel C. VERIFIED CUSTOMER
You guys are always quick respectful especially with any question we’ve had, I’m only Honda have been Honda forever and you guys are always the same kind hard working team
7/16/2021
Karen K. VERIFIED CUSTOMER
Worst service ever. Crooked and won’t take responsibility for errors.
7/16/2021
Gerald A. VERIFIED CUSTOMER
Awesome service. Rapid service with great customer service. Thank you Johnny. Thank you to Jim the Service Manager. Very professional.
7/16/2021
Morgan B. VERIFIED CUSTOMER
Jesse was super helpful! He took the time to explain what was going on with my car in laymen's terms, while not making me feel dumb for not knowing what certain car parts were beforehand. Definitely one of the best service experiences I've had at Spreen. Thanks, Jesse!
7/15/2021
Caitlyn C. VERIFIED CUSTOMER
As I was driving home, a portion of my car fell off. The piece of plastic that covers the under side of the car and the oil pan was not properly attached and flew off my car.
7/15/2021
Rick H. VERIFIED CUSTOMER
None
7/15/2021
Manuel O. VERIFIED CUSTOMER
Jesse was an excellent service member, very informative. He was patient with my questions and went out of his way to help me understand my options and what actions to take. Thank you Jesse!
7/15/2021
Josue M. VERIFIED CUSTOMER
Great service!
7/15/2021
Robert P. VERIFIED CUSTOMER
Very satisfied with timely service.
7/14/2021
Fred H. VERIFIED CUSTOMER
Didn't wait to long & excellent service
7/14/2021
Jennifer W. VERIFIED CUSTOMER
Patrick was wonderful. He explained the process very clearly and understood my concerns. The repair to my vehicle has been working perfectly so far and I feel blessed that Honda could service my car on the same day. The only thing for improvement would be to offer more food/beverage options in the waiting area. The vending machine that sold beverages was not working.