I had scheduled an appointment using the online site. When I got to my appointment I was told they could not attend me since they were closing. I explained that I had an appointment. They spoke with Johnny and they were able to get my car serviced
12/12/2020
Ken C. VERIFIED CUSTOMER
Adam was awesome!
12/12/2020
Marianne S. VERIFIED CUSTOMER
Jesse is the best
Very customer focused
12/12/2020
Sereisa M. VERIFIED CUSTOMER
Very satisfied
12/12/2020
Martha A. VERIFIED CUSTOMER
Jesse was very knowledgeable and helpful!
12/12/2020
Raymond S. VERIFIED CUSTOMER
Adam **** was very polite, helpful, and professional when he helped me. He fully explained everything to me and completely answered any questions I had.
12/11/2020
Nawaz R. VERIFIED CUSTOMER
Racheal was very professional and knowledgeable about what I needed to do. I will definitely return to this Delership.
12/11/2020
Clara J. VERIFIED CUSTOMER
None at the moment
12/11/2020
Nathalie M. VERIFIED CUSTOMER
Danny was great! It was a quick and efficient visit very professional and he went above and beyond to answer any questions I had! All around great visit
12/11/2020
Joseph C. VERIFIED CUSTOMER
Really liked how technician took the time to diagnose the issue
12/10/2020
Michelle R. VERIFIED CUSTOMER
Customer service was excellent; very nice and good attitude.
12/10/2020
Vishwanath C. VERIFIED CUSTOMER
Minor items:
1. The maintenance indicator was not reset.
2. The windshield was not washed properly. Visibility was bad.
12/10/2020
Mike C. VERIFIED CUSTOMER
Very friendly and prompt
12/10/2020
Susan T. VERIFIED CUSTOMER
Friendly and helpful
12/10/2020
Andrew H. VERIFIED CUSTOMER
Every thing good
12/10/2020
Rashelle F. VERIFIED CUSTOMER
She was very nice and helpful! Great customer service!
12/10/2020
Sandro V. VERIFIED CUSTOMER
I took my vehicle for tire change on Friday, December 4th, 2020. I was told it would be done by the following day. I left the vehicle with service representative and decided on the kind of tire we would get. I was told there was no need for any documentation. On Saturday, I did not get a call to pick up vehicle. I called on Saturday and left a message. I did not get a call the following Monday, so I called on Tuesday to find out. I was told my vehicle was not at the dealership. I went to the dealership on Tuesday afternoon and the service representative who helped me on Friday did not remember or said he did not remember me or the vehicle and there was no documentation. He went to look for the vehicle and find out it was in the shop and no work was done on it. He then said it was a communication issue and rather than taking responsibility and apologizing he tried to blame me for it. I have been taking my vehicle to the same dealership, for service, since I purchase the car. I never before experience anything remotely close to this experience. The service representative did not even apologize for his failure to complete his work.
12/9/2020
N V. VERIFIED CUSTOMER
I’m happy with my service. I was requested for comprehensive service. But The recommendations was not brought to my attention until the service was completed.