Dwain does a great job representing your company! I always feel that I'm a valued customer and he tries his hardest to meet my needs! I'm always 100% satisfied.
8/7/2025
Stacey W. VERIFIED CUSTOMER
Cale is always great to work with and very clear about what needs to done. The older gentleman driving the shuttle was a delight to chat with. Thank you for also doing pickups.
8/6/2025
Sharon Y. VERIFIED CUSTOMER
I’m watch for the survey and get it completed.
8/6/2025
Bruce C. VERIFIED CUSTOMER
I know it's my responsibility but somehow I got a device lockout in 5 days. I have to have my lawyer get a stay of revocation of my license. Also I have to go to Jenison to get my breathalyzer reset and pay 70 dollars. Then I may have to have my lawyer talk to the State hearing officer along with me showing proof that I had work done on my car.
Thank you Bruce
8/6/2025
Cynthia P. VERIFIED CUSTOMER
Fast, knowledgeable, quality service.
8/6/2025
Timothy W. VERIFIED CUSTOMER
Dwain took my call as I was very frustrated with my vehicle but he set me up with a tech quickly and was done very quickly! He assured me of the out come I would receive and assured me he would see it thru ! All is good and I’m very pleased
8/6/2025
Khup K. VERIFIED CUSTOMER
Dwain was very helpful with our need for the car and helped us all the way to the end.
8/6/2025
Lavonne B. VERIFIED CUSTOMER
Prompt & Excellent service!
8/6/2025
Gerard V. VERIFIED CUSTOMER
Took a little longer than anticipated but the work and response from Dwain was appreciated
8/6/2025
Matt H. VERIFIED CUSTOMER
Dwain continues to be a pleasure to work with and a professional in every sense of the word.
8/6/2025
Maribel R. VERIFIED CUSTOMER
Great service, thank you
8/6/2025
Kathleen K. VERIFIED CUSTOMER
Quick and friendly. Always a great experience
8/6/2025
Lon G. VERIFIED CUSTOMER
I was told I need a spool valve and they only replaced a oil pressure switch. They did a oil change and I had one done 15 miles before I brought the truck in. The mechanic should have seen it on the maintenance reminder.more interested in up selling then fixing problem with minimal cost
8/6/2025
Jane C. VERIFIED CUSTOMER
Dwain is great!
8/6/2025
Anton W. VERIFIED CUSTOMER
Decent guys trying their best thats all you can ask for. Phillip was direct, clear, and informative even with my awful questions. One of the few times that going to a dealership for service doesn’t feel like a hassle.
8/6/2025
Karen W. VERIFIED CUSTOMER
Conner did a great job!
8/6/2025
Charles B. VERIFIED CUSTOMER
Good and helpful service.
8/6/2025
Brian W. VERIFIED CUSTOMER
Excellent service as always. Much appreciated.
8/6/2025
Steven V. VERIFIED CUSTOMER
Whenever I bring my vehicles in to Serra Honda, Dwain takes care of me. I appreciate that he explains any necessary repairs and he keeps me up to date on when the vehicle is ready to pick up