David was very professional and the service was first class.
8/16/2025
Sharon R. VERIFIED CUSTOMER
Good job, good communication and very friendly people.
8/16/2025
Douglas W. VERIFIED CUSTOMER
Excellent customer service - fair, honest, good communication throughout the process.
8/16/2025
Sharon B. VERIFIED CUSTOMER
Serra Honda has the best customer service.
8/16/2025
Katharine W. VERIFIED CUSTOMER
Cam was absolutely wonderful. He answered all my questions and had a friendly and welcoming attitude which put me at ease. He deserves a raise!
8/16/2025
Adrian C. VERIFIED CUSTOMER
Dwain always delivers the very best in service which reflects a great deal towards your Honda dealership! I won’t go any place other than your dealership, so long as Dwain working there. He is a very important person with regards to meeting very high customer satisfaction. I’m waiting to see when Honda will start selling the new Honda Fit/ Jazz hybrid for 2026 or 2027. It a big hit in Europe and Asia and I certainly don’t understand why they dropped it from the North American market.
8/16/2025
Nanette T. VERIFIED CUSTOMER
Was treated very nice and made me fill important. Thank you very much for asking
8/16/2025
Carol P. VERIFIED CUSTOMER
He answered his phone promptly. Explained how things were going to happen.
8/16/2025
Hannah W. VERIFIED CUSTOMER
Cam was very helpful and to the best of my knowledge all of the PM work was done properly. The problem is that the one repair that I needed was not fixed. I left with the same 'click' that I started with and for which I believe I was charged a diagnostic fee. Where do we go from here?
8/16/2025
Barbara S. VERIFIED CUSTOMER
Everything was fine!
8/16/2025
Donna B. VERIFIED CUSTOMER
From beginning to end, everyone was so courteous and kind. I really appreciate your wonderful service.
8/16/2025
Janet S. VERIFIED CUSTOMER
I had an excellent experience with the service here.
8/16/2025
Craig M. VERIFIED CUSTOMER
They got us in quick and turned the service around quick. No hassle!
8/16/2025
Gregory W. VERIFIED CUSTOMER
Fantastic. Love Kale
8/16/2025
Marvin R. VERIFIED CUSTOMER
As always, Conner Allen was great. He listened, he followed through and our problem has been resolved.
8/15/2025
Steven K. VERIFIED CUSTOMER
Conner Allen has always done a great job of taking care of our service needs
8/15/2025
Bob D. VERIFIED CUSTOMER
Service writer was excellent! Very, positive, informative and personable.
8/15/2025
Bradley D. VERIFIED CUSTOMER
Everything was great as usual! Thanks Cale for the great service!
8/15/2025
Jodi T. VERIFIED CUSTOMER
Excellent customer service with Conner Allen !
8/15/2025
Grace F. VERIFIED CUSTOMER
Cale was wondering to work with. He also left a print out in the van with the breakdown for the 105k mile maintenance that is coming up. It is so nice to be able to plan for cost.