Phil was communicative and clear on what was being offered and available. He got me in quickly and everything went as expected based on what he told me when I called.
8/19/2025
Craig B. VERIFIED CUSTOMER
Thanks!
8/19/2025
Claudia D. VERIFIED CUSTOMER
Cannot get this to submit. Last time trying. Connir was kind, patient and explained the recall.
CD
8/19/2025
Gregory N. VERIFIED CUSTOMER
Dwain Scheller is the best service person I have ever meet. He goes above and beyond!
8/19/2025
Hilda A. VERIFIED CUSTOMER
Dwain always keeps me informed of what needs to be done.
8/19/2025
Denise O. VERIFIED CUSTOMER
Great service and it was completed about an hour early!!
8/18/2025
Chet G. VERIFIED CUSTOMER
Cale is great to work with!
8/18/2025
Linda F. VERIFIED CUSTOMER
All was excellent today
8/18/2025
Tory H. VERIFIED CUSTOMER
Top tier service
8/18/2025
Shirley M. VERIFIED CUSTOMER
Yes!
Thank you!!
8/18/2025
Chuck A. VERIFIED CUSTOMER
Dwain did a great job for me. There was a lot of work that was done and the final cost was about $20 less than his original estimate. I like that. No big surprises when it’s time to pay. Thank you Dwain.
8/17/2025
Martha Z. VERIFIED CUSTOMER
Hello yes Dwain was very polite and everything was quick and easy. He explained everything very well.
8/17/2025
Sarah S. VERIFIED CUSTOMER
I had an excellent experience with the Vehicle Service Manager. They were professional, knowledgeable, and kept me updated throughout the entire process. Everything was explained clearly, and the service was completed quickly and correctly the first time. It’s rare to find someone who genuinely cares about both the customer and the quality of the work—highly recommend!
8/17/2025
Julie M. VERIFIED CUSTOMER
Dwain Scheller is the best! Always pleased with him as my service advisor.
8/16/2025
Diana B. VERIFIED CUSTOMER
Cale is the best service technician that I have ever dealt with. He’s kind considerate has a great personality is super smart and listens to his customers.
8/16/2025
Nancy M. VERIFIED CUSTOMER
Cale is so engaging and professional. He took care of my problem right away even though I had no appt. Great service.
8/16/2025
Pamela A. VERIFIED CUSTOMER
Excellent response to concern and provided updates throughout the repair.
8/16/2025
Andrea S. VERIFIED CUSTOMER
I can always count on Dwain. He is knowledgeable, helpful, and honest. Those qualities keep me coming back to Serra for purchasing and servicing my cars.
8/16/2025
Richard S. VERIFIED CUSTOMER
Dwain was able to work me in for an emergency battery replacement