Dwain was so helpful, knowledgeable, and HONEST. I’ve been told my whole life to avoid dealerships because it’s “full of snake oil salesmen”. I would consider Dwain as far from that as possible. Whatever he’s being paid, double it. My time here was as low stress.
9/11/2025
Sharon D. VERIFIED CUSTOMER
Cale always provides great service!
9/11/2025
Ron V. VERIFIED CUSTOMER
Great customer service. Dwayne is really easy to work with
9/11/2025
Katherine P. VERIFIED CUSTOMER
Davin was kind and helpful. He gave me accurate information and provided excellent customer service. I have always had such great service experiences at Serra and Davin is one of your best.
9/11/2025
Charles P. VERIFIED CUSTOMER
My problem with phone connection not solved yet. Phil is working diligently to make it right.
9/11/2025
Todd S. VERIFIED CUSTOMER
Cale was very informative and kept me posted on time of repairs.
9/11/2025
Christine P. VERIFIED CUSTOMER
Dwain is great!
9/11/2025
Brian D. VERIFIED CUSTOMER
Really enjoy working with this dealership. Service advisors are always professional and fair in assessing needed repairs/maintenance. Keep it up!
9/11/2025
Trisha P. VERIFIED CUSTOMER
Dwain is the best! Always takes good care of me and my CR-V!
9/11/2025
Katherine S. VERIFIED CUSTOMER
Phil continues to be a rock star. As I was leaving for 2 road trips in the next 2 weeks, it was wonderful that my inquiry as to why my tire pressure light sensor light had gone on revealed that I had a nail in my tire prior to my trips. It would have been a potential disaster had I not been able to get in the next day and if tires had not been in stock. The work was done in the allotted time that Phil said it was and I was able to get to my next appointment.
9/11/2025
Christine V. VERIFIED CUSTOMER
Connor. Did a great job explaining things to me in a way I could understand.
9/11/2025
Renko B. VERIFIED CUSTOMER
Everyone that I encountered was very nice.
9/10/2025
Linda S. VERIFIED CUSTOMER
Always appreciate Duain's help.
9/10/2025
Cynthia P. VERIFIED CUSTOMER
Excellent service, comfortable waiting room, precise timing of how long it would take, friendly employees, especially Dwaine.
9/10/2025
Steven H. VERIFIED CUSTOMER
I was in and out quickly. Conner was very helpful
9/10/2025
Troy B. VERIFIED CUSTOMER
Great service by Dwain at Serra. Thank you so much.
9/10/2025
Jean V. VERIFIED CUSTOMER
Dwain was terrific today with the service done in my Honda passport.
9/10/2025
James B. VERIFIED CUSTOMER
Phillip is a fantastic employee and so is the professional service.
9/10/2025
Timothy H. VERIFIED CUSTOMER
Dwain very responsive to my vehicles needs and great customer service. I always know that I’ll be well taken care of.
9/10/2025
Melissa K. VERIFIED CUSTOMER
Cale was very friendly and had great customer service!